1
OnePlus one completely dead!!!

  1. MMOELLER
    Honeycomb Feb 1, 2015

    MMOELLER , Feb 1, 2015 :
    Yes, tried nearly every possible combination. The 5 times twenty second routine and so on. Connecting it with a standard cable, an original, over mac, over windows.
    Sucks.
     

    #21
  2. MMOELLER
    Honeycomb Feb 1, 2015

    MMOELLER , Feb 1, 2015 :
    Going to try it :)
     

    #22
  3. SoniaB
    Nougat Senior Moderator Feb 1, 2015

    SoniaB , Feb 1, 2015 :
    Fingers crossed for you!
     

    #23
  4. stephaneousset
    Gingerbread Feb 1, 2015

    stephaneousset , Feb 1, 2015 :
    Many threads on dead phone, try search engine.
    Same thing happened to my One Sandstone 64 GB recently.
    I'm actually in the replacement procedure with Oneplus.
    That hardware failure seems more and more frequent..... scary :(
     

    #24
  5. nirmitmehta
    Ice Cream Sandwich Feb 1, 2015

    nirmitmehta , Feb 1, 2015 :
    My OPO died on me when I woke up in the morning. No panic just plug it in for 10-20 minutes to a charger that gives at least 2 amps as output. After 20 minutes try to power it on, it should turn on.

    Although I must say use a proper USB wire like the one that came with your OPO.

    Cheers!
     

    #25
  6. MMOELLER
    Honeycomb Feb 1, 2015

    MMOELLER , Feb 1, 2015 :
    I´ve gone through that one time. I arranged a replacement for my brothers opo (he isn´t that good in english). I´ve waited two months to even got personal support and not a automatic try these and that e-mail. Then they arranged a pick up at my house around new year. Phone got picked up, but the courier sended it to hong kong instead of peterborough in england.( two addresses inside the package) Now i am somehow in a status that no one is knowing how it is going on. It was after two days in hong kong but they are in some way not even interested in my gift. :D
    In my account is a oneplus one order with 0,00 € but with pending shipment since start of the year.
    No broken phone here, no repaired phone here. Only some informations from DHL that it arrived in hong kong, the order for the repaired phone and the rma documents.
    But since october or november i´ve waited.

    But that´s one other story, shitty support my brother has somehow to handle with.
    I have to handle with running my one again.
    But at least there is still one working opo in the house :cool:
     

    #26
  7. MMOELLER
    Honeycomb Feb 1, 2015

    MMOELLER , Feb 1, 2015 :
    I have always used the opo cable to charge it, never used a third company cable.
     

    #27
  8. stephaneousset
    Gingerbread Feb 1, 2015

    stephaneousset , Feb 1, 2015 :
    I don't know if they have improved their customer service but I received an email same day that I opened my ticket.
    10 days later the courier came to pickup the phone.
    Today the tracking said: "Customs Clearance In Progress"
    I cross my fingers for the rest...
     

    #28
    Montucky and MMOELLER like this.
  9. MMOELLER
    Honeycomb Feb 1, 2015


    #29
  10. thomasvanleo
    Gingerbread Feb 1, 2015


    #30
    prim8 and Montucky like this.
  11. alitaghavi
    Froyo Feb 1, 2015


    #31
  12. WillL
    Ice Cream Sandwich Feb 1, 2015

    WillL , Feb 1, 2015 :
    Just very roughly, how would he go about running a scanner given that his phone is dead......
     

    #32
  13. Miraries
    Gingerbread Feb 1, 2015


    #33
  14. stephaneousset
    Gingerbread Feb 2, 2015

    stephaneousset , Feb 2, 2015 :
    I don't for MMOELLER but in my case the phone was completely dead. No usb device recognized by Windows So impossible to apply any patch.
     

    #34
    MMOELLER likes this.
  15. MMOELLER
    Honeycomb Feb 2, 2015

    MMOELLER , Feb 2, 2015 :
    Nah if i plugged it in my win7 pc searched for usb driver software but couldnt find compatible ones. And it didnt showed it as bricked one
     

    #35
  16. thomasvanleo
    Gingerbread Feb 2, 2015


    #36
  17. omarvel0us
    Honeycomb Feb 2, 2015

    omarvel0us , Feb 2, 2015 :
    Lol easy fix dude that happens to me too. Just hold the power button +up and down volume for about 10-15 seconds, then release them and hold the power button to turn your phone on and that does it. You're welcome! @MMOELLER
     

    #37
  18. WillL
    Ice Cream Sandwich Feb 2, 2015

    WillL , Feb 2, 2015 :
    Will be amazing if this does it.
     

    #38
  19. DiscoTanz
    Gingerbread Feb 2, 2015

    DiscoTanz , Feb 2, 2015 :
    Download naked universal usb drivers from xda forum
     

    #39
  20. MMOELLER
    Honeycomb Feb 2, 2015

    MMOELLER , Feb 2, 2015 :
    Guys i´m at work right now, this evening i am going to try all of your advices.
    Hope one will be right. Fingers crossed :rolleyes:
     

    #40