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[Answered] OnePlus phone won't switch to aptX or aptX HD codec

  1. XRaptor29
    Gingerbread Jul 26, 2020

    XRaptor29 , Jul 26, 2020 :
    I use a pair of Sony MDR-ZX770BN that supports aptX and it won't switch to using it at all, it's stuck on SBC codec. I can't force it either because developer settings for the Bluetooth Codec don't stick at all.

    This seems like a well known bug on OnePlus phones because a Google search pops up a lot of people having this issue with Bluetooth headphones not switching to aptX, aptX HD or AAC codecs when those devices support it.
     

    #1
    IDS1 likes this.
  2. Simran K
    OnePlus Bug Hunter Staff Member Jul 27, 2020

    Simran K , Jul 27, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.

    Regards,
    Simran
     

    #2
  3. Simran K
    OnePlus Bug Hunter Staff Member Jul 28, 2020

    Simran K , Jul 28, 2020 :
    Glad to know that issue got resolved.Please reach out to us for more queries or doubts. We'll be happy to help you.

    Regards,
    Simran
     

    #3
  4. rabzdxb
    Froyo Aug 3, 2020

    rabzdxb , Aug 3, 2020 :
    Am also facing the same issue with my OP7.

    @XRaptor29 How did you manage to solve this issue? Please help me too get this issuesolved. :(
     

    #4
  5. XRaptor29
    Gingerbread Aug 3, 2020

    XRaptor29 , via OnePlus 7 Pro , Aug 3, 2020 :
    I found out the headset had multiple audio profiles and I needed to change the profile on the headset to best audio quality. It was set to save battery.
     

    #5
  6. rabzdxb
    Froyo Aug 3, 2020

    rabzdxb , Aug 3, 2020 :
    Oh! Mine has no such options though. Need to wait for OOS Team to figure out the issue.

    Thanks for your reply.
     

    #6
    Vicmaniaco likes this.
  7. W1597571821403
    Cupcake Aug 21, 2020


    #7
  8. rabzdxb
    Froyo Aug 22, 2020


    #8
    W1597571821403 likes this.
  9. Vicmaniaco
    Froyo Sep 2, 2020

    Vicmaniaco , Sep 2, 2020 :
    Same problem here, works perfect on a oneplus 3 with android 9, detects aptX codec, but in oneplus 6 and 7pro it does not work, the same thing appears in the image, apparently it is an android 10 problem, in 9 it is perfect
     

    #9
  10. S1598831780742
    Cupcake Sep 2, 2020

    S1598831780742 , via OnePlus 8 Pro , Sep 2, 2020 :
    On my new one plus 8 pro in developer options i select aptx hd in bluetooth codec but it always reverts to LDAC. PLEASE ONE PLUS TEAM get this solved. This was one of the reasons i bought this phone as i value the sound quality A LOT. Im here waiting for a solution.
     

    #10
    Trilsplay likes this.
  11. Trilsplay
    Cupcake Oct 9, 2020

    Trilsplay , via OnePlus 8 Pro , Oct 9, 2020 :
    I'm using Sony wh1000xm3 which supports ldac to aptx hd but but OnePlus8 Pro doesn't allow to use that feature it uses only sbc codec .. I tried to change it in developer option and I failed.. do something this is pathetic.. bought a costlier headphones and I'm annable to use aptx hd..
     

    #11