[Answered] OnePlus phone won't switch to aptX or aptX HD codec

  1. XRaptor29
    Gingerbread Jul 26, 2020

    XRaptor29 , Jul 26, 2020 :
    I use a pair of Sony MDR-ZX770BN that supports aptX and it won't switch to using it at all, it's stuck on SBC codec. I can't force it either because developer settings for the Bluetooth Codec don't stick at all.

    This seems like a well known bug on OnePlus phones because a Google search pops up a lot of people having this issue with Bluetooth headphones not switching to aptX, aptX HD or AAC codecs when those devices support it.

    IDS1 likes this.
  2. Simran K
    OnePlus Bug Hunter Staff Member Jul 27, 2020

    Simran K , Jul 27, 2020 :
    It would be our pleasure to resolve the issue that you are facing. We have dropped you a message for more details required to get this sorted out. Hope you would get back to us at the earliest.


  3. Simran K
    OnePlus Bug Hunter Staff Member Jul 28, 2020

    Simran K , Jul 28, 2020 :
    Glad to know that issue got resolved.Please reach out to us for more queries or doubts. We'll be happy to help you.


  4. rabzdxb
    Froyo Aug 3, 2020

    rabzdxb , Aug 3, 2020 :
    Am also facing the same issue with my OP7.

    @XRaptor29 How did you manage to solve this issue? Please help me too get this issuesolved. :(

  5. XRaptor29
    Gingerbread Aug 3, 2020

    XRaptor29 , via OnePlus 7 Pro , Aug 3, 2020 :
    I found out the headset had multiple audio profiles and I needed to change the profile on the headset to best audio quality. It was set to save battery.

  6. rabzdxb
    Froyo Aug 3, 2020

    rabzdxb , Aug 3, 2020 :
    Oh! Mine has no such options though. Need to wait for OOS Team to figure out the issue.

    Thanks for your reply.

    Vicmaniaco likes this.
  7. W1597571821403
    Cupcake Aug 21, 2020

  8. rabzdxb
    Froyo Aug 22, 2020

    W1597571821403 likes this.
  9. Vicmaniaco
    Froyo Sep 2, 2020

    Vicmaniaco , Sep 2, 2020 :
    Same problem here, works perfect on a oneplus 3 with android 9, detects aptX codec, but in oneplus 6 and 7pro it does not work, the same thing appears in the image, apparently it is an android 10 problem, in 9 it is perfect

  10. S1598831780742
    Cupcake Sep 2, 2020

    S1598831780742 , via OnePlus 8 Pro , Sep 2, 2020 :
    On my new one plus 8 pro in developer options i select aptx hd in bluetooth codec but it always reverts to LDAC. PLEASE ONE PLUS TEAM get this solved. This was one of the reasons i bought this phone as i value the sound quality A LOT. Im here waiting for a solution.

    Trilsplay likes this.
  11. Trilsplay
    Cupcake Oct 9, 2020

    Trilsplay , via OnePlus 8 Pro , Oct 9, 2020 :
    I'm using Sony wh1000xm3 which supports ldac to aptx hd but but OnePlus8 Pro doesn't allow to use that feature it uses only sbc codec .. I tried to change it in developer option and I failed.. do something this is pathetic.. bought a costlier headphones and I'm annable to use aptx hd..