1. mwayner
    Lollipop Oct 17, 2014

  2. Sir Richi
    Honeycomb Oct 17, 2014

    Sir Richi , Oct 17, 2014 :
    According to Toyota, if you ever drop your car, they will replace it for free providing that you do it within warranty*.

    *White cars are subject to availability. A lot of people like the white cars and there's not enough white paint in this world.

    jurschel, koalajoe and Psicosis like this.
  3. Psicosis
    Marshmallow Oct 17, 2014

    Psicosis , Oct 17, 2014 :
    It's completely normal. Any self inflicted damage to a device, be it intentional or otherwise is not covered by warranty. It doesn't matter who made the device, it's the same for all of them. @stasikrubak, sorry you dropped your phone but calling OnePlus a RIPOFF For following standard practices is dumb. Not to mention the 14 day return policy is to be utilized by costumers who are not happy with their device or received one that is DOA. Not for people who drop the phone and damage it in the process. No phone manufacturers warranty covers that sort of thing.
    Last edited: Oct 17, 2014

    FlipJumpman likes this.
  4. mossy1963
    Jelly Bean Oct 17, 2014

    mossy1963 , Oct 17, 2014 :
    But you broke your phone, whose fault is that?

    IonNuke and Psicosis like this.
  5. EvilSpeaks
    Jelly Bean Oct 17, 2014

    EvilSpeaks , Oct 17, 2014 :
    Lol.... You dropped the phone and damaged it.... Sorry, that's your fault not theirs, no warranty I knows covers that.

  6. droidnerd
    Honeycomb Oct 17, 2014

    droidnerd , Oct 17, 2014 :
    Could the Kind Mods change the Thread Title to "I Tried to RipOff OnePlus & Failed" ...

  7. trycak
    Honeycomb Oct 17, 2014

  8. mondeoman7
    Gingerbread Oct 17, 2014

    mondeoman7 , Oct 17, 2014 :
    [actually a car would be covered by the manufacturer, look it up[/QUOTE]
    I wish, lol

    SydBrown likes this.
  9. godspeed
    Jelly Bean Oct 17, 2014

    godspeed , Oct 17, 2014 :
    You have 14 days to return it in the state that you received it. You fking dumb or what?

  10. XmXmaks
    KitKat Oct 17, 2014

    XmXmaks , Oct 17, 2014 :
    You must be kidding me, you dropped the god damn phone on the ground and now it doesn't work. Not only does that not get covered by the 14 day warranty but also no warranty covers drop damage. The 14 days is if you are unhappy with the device and it being either DOA or in a working condition but you are unsatisfied with it, then you can sent it back. You don't use it, drop it, break it and then within 14 days send it back for another one, now that is plain stupid.

    FlipJumpman likes this.
  11. blackrusshin
    Eclair Oct 17, 2014

    blackrusshin , Oct 17, 2014 :
    Welp..looks like you need to be more careful when handling your OPO. I feel for ya..but..hey

  12. javilaca
    Honeycomb Oct 17, 2014

    javilaca , Oct 17, 2014 :
    I think my concern with this is not the fact that he broke it, but the amount it cost to repair it. It is almost the same as buying a brand new phone. That's the ripoff!!

    bdithug and blackrusshin like this.
  13. SydBrown
    Honeycomb Oct 17, 2014

    SydBrown , Oct 17, 2014 :
    Mr Droppy phone was looking at a 'yellow band' thread a few minutes ago . Perhaps that is his next form of attack on Customer service.

    Psicosis likes this.
  14. SydBrown
    Honeycomb Oct 17, 2014

    SydBrown , Oct 17, 2014 :
    The phone is sold at practically cost price

  15. MaryB
    Eclair Oct 17, 2014

    MaryB , Oct 17, 2014 :
    Actually, there are such things as full warranty. I remember with my glasses they said I had full warranty (not insurance) for a year. Even if I ran it over with my car they would replace it for me without any questions.

  16. blackrusshin
    Eclair Oct 17, 2014

    blackrusshin , Oct 17, 2014 :
    TRUE! I was just thinking about that. Damn

  17. Psicosis
    Marshmallow Oct 17, 2014

    Psicosis , Oct 17, 2014 :
    Yes, full warranty exists. But in the case of cellphones, the warranty is limited.

  18. FlipJumpman
    Honeycomb Oct 17, 2014

    FlipJumpman , Oct 17, 2014 :
    US mobile carries do offer protection plans that cover lost/stolen, water damage, cracked screen etc. There is a deductible as with any insurance when a claim is made, for Verizon $9.99 per month and up to max $199 deductible. Not too bad considering full retail on a phone these days is about $500 & up.

    But in this case he's out of luck and while I understand his anger it's definitely misdirected and not OnePlus's fault as with any manufacturer would not replace a phone after a drop.

    Speaking on this topic, does anyone have insurance through a 3rd party since OPO does not offer one?

  19. ah_heng
    Honeycomb Oct 17, 2014

    ah_heng , Oct 17, 2014 :
    Not sure how hard you make the phone fall but I thought OP has a very thorough drop test? So, one drop will make the phone not useable? Hmmmm....

    MaryB likes this.
  20. rjosborne88
    Eclair Oct 17, 2014