2

OnePlus sent me an expired invite

  1. pierrerm38 Donut Oct 18, 2015

    pierrerm38, Oct 18, 2015 :
    Hello all,
    I just recieved an invite yesterday (yay) from the reservation list, but when I tried to claim it (about 2h after receiving it) it said it was already expired... That really is a bummer because I really needed the invite so I could order the phone for my dad, has this happened to anyone else? And what can I do? I am not going to get another invite because the list is closing...
     

    #1
    donny.quasters and karstenfv like this.
  2. H2406 Cupcake Oct 18, 2015

    H2406, Oct 18, 2015 :
    The same happened to me as well, don't know what's wrong with the system....
     

    #2
  3. prettybones24 Cupcake Oct 18, 2015


    #3
  4. raulraasu Cupcake Oct 18, 2015

    raulraasu, Oct 18, 2015 :
    Anyone needed an invite- send me your email address - First one to respond will get it.
     

    #4
  5. Matteo77 Cupcake Oct 18, 2015

    Matteo77, Oct 18, 2015 :
    Same here, got one at 1800 today claim at 2100h and it was expired. from Begium
     

    #5
    donny.quasters likes this.
  6. Benjos Honeycomb Oct 18, 2015


    #6
    donny.quasters likes this.
  7. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    Yep the same happed to me today recieved the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the same report invite has expired = bummer
     

    #7
  8. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    Yep the same happed to me today recieved the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the same report invite has expired = bummer
     

    #8
  9. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    Yep the same happed to me today recieved the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the same report invite has expired = bummer
     

    #9
  10. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    Yep the same happed to me today recieved the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the same report invite has expired = bummer
     

    #10
  11. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    Yep the same happed to me today recieved the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the same report invite has expired = bummer
     

    #11
  12. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    This happened to me today bummer
     

    #12
  13. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    I do hope they fix this as i am very happy with my OPO and how the hole deal went . I trust that this situation will be fixed ASAP.

    happy customer from Belgium i hope
     
    Last edited: Oct 18, 2015

    #13
  14. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    Yep the same happed to me today recieved the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the same report invite has expired = bummer
     

    #14
  15. donny.quasters Cupcake Oct 18, 2015

    donny.quasters, Oct 18, 2015 :
    Yep the same happed to me today recieved the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the same report invite has expired.
    I was also on the reservation list = bummer
     

    #15
  16. gervasio.nicola Cupcake Oct 18, 2015


    #16
  17. g.bernhardt Cupcake Oct 18, 2015

    g.bernhardt, Oct 18, 2015 :
    That happen to me today also. I get the E-Mail at 18:27 and it was expired. I wait now nearly three months and than that. Do anybody have the E-Mail Adress from support to claim a new one?
    Thanks in advance -- Guenter from Germany
     

    #17
  18. vickym252 Cupcake Oct 18, 2015

    vickym252, Oct 18, 2015 :
    This just happened to me! I received my email invite 9 hours ago. I was overjoyed because I've been on the waiting list for weeks. I feel so awful. I'm no where near the 24hr time limit. I couldn't post my own thread because as a newbie you need at least 5 replies to start a thread (and I'm more of a forum lurker). I sent them a ticket to Customer Support but there is no category for this and I'm just hoping for the best at this point. I really wanted the phone but this has cost me more stress and time than I ever bargained for. I always supported OnePlus and when people asked, had positive things to say. My friend has the first model which is what got me interested in ordering this recent release in the first place. Had my heart set on it for a while now.

    Now I'm waiting in a long queue for the Live Chat just to maybe tell someone... or some bot... that the company sent me an expired invite.

    I don't know what to do anymore.
     

    #18
  19. whyinem Froyo Oct 19, 2015

    whyinem, Oct 19, 2015 :

    May I ask, what was your number on the reservation list?

    Sorry about your expired invite. Hopefully you get a new one that you can use really soon!
     

    #19
  20. donny.quasters Cupcake Oct 19, 2015

    donny.quasters, Oct 19, 2015 :
    Hello all,
    Yesterday ( after i placed a reservation just after the OPT presentation) received the invite 18/10/2015 18:06 when i tried to order and claim the invite 18/10/2015 at 21:00 i got the report invite has expired
    As i am a happy owner of a OPO device and the way the order was handled i trust ONEPLUS will solve this issue ASAP

    So i submitted a ticket with a print screen of my invite.
    Today at 11:00 i received a new working invite and successfully ordered a OPT incl options.
    People keep calm and honest and all should sorted
    Thumbs up for ONEPLUS for fixing this issue ;);)

    PS if this helped anyone give me a like this can't be to difficult :)
     
    Last edited: Oct 19, 2015

    #20