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OnePlus Support – India warranty extension update

  1. Tom B.
    Global Service Strategy Operations Staff Member May 20, 2021

    Tom B. , May 20, 2021 :
    India warranty.png

    Hello everyone,

    I hope you continue to be safe and healthy through these trialing times. We would like to take a moment to let you know that the OnePlus Support team has put actions into place for the well-being of our employees, customers, community members, and partners during the current unforeseen circumstances.

    To meet some of our customers' most urgent needs, we have developed the following plan for users in India:
    • To continue providing uninterrupted support during this period, we have extended the warranty for all our products to 30th June 2021 for those with an expiry date between 1st April and 29th June 2021.
    Owing to the current unforeseen circumstances, we will be implementing the following measures in accordance with Government protocol:
    1. Due to the recent developments beyond our control, there will be a delay in delivery for recent product orders to certain locations and we are unable to fulfill the order, at present. Unfortunately, we may not be able to predict the delivery of your order, however we will ship the order as soon as possible from our end once restrictions ease.

    2. Most of our service center operations are temporarily halted in compliance with Government regulations until further notice. We look forward to resuming our after-sales operations as soon as possible once the situation eases. You can find the latest service center status here: oneplus.in/support/service-center
    We will continue to assess this situation as it evolves, adjusting existing policies and operations temporarily to best maintain continuity and support.

    Stay strong 💪 and stay safe 😷

    Never Settle.
     

    #1
  2. SRD.
    Lollipop May 20, 2021

    SRD. , May 20, 2021 :
    That's a good move. Please inform the red cable day offers to the Service centres. I heard a lot of them even don't know about the offers on RCC.
    What's your say @.Deleted_Member. ? ???
     

    #2
  3. udaybhaskar22
    Froyo May 20, 2021


    #3
  4. dhanush_r@j
    Gingerbread May 20, 2021

  5. anunayC
    Ice Cream Sandwich May 20, 2021


    #5
    P1599367963713 and Vishnu.Zmr like this.
  6. G_plusone
    Nougat May 20, 2021


    #6
  7. THAKRAAL229330
    Cupcake May 20, 2021


    #7
    Vishnu.Zmr likes this.
  8. Dhruv Kashyap
    Jelly Bean May 20, 2021


    #8

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    B1602129122662 likes this.
  10. Starcommander
    OnePlus Accessory Tester May 20, 2021

    Starcommander , May 20, 2021 :
    If my warranty ends on 29th June 2021, it will be extended upto 30th June 2021??

    It feels weird to me😅.
    Considering the situation, you could have extended it upto July but that's my opinion.
     

    #10
  11. kushal__12
    Ice Cream Sandwich May 20, 2021


    #11
    Pankaj_gowda and Mr_Anil_kumar like this.
  12. diablo0090
    Ice Cream Sandwich May 20, 2021


    #12
  13. WASIM OnePlus
    Honeycomb May 20, 2021


    #13
  14. OALEXANDER
    Assistant Head Moderator Assistant Head Moderator May 20, 2021

    OALEXANDER , May 20, 2021 :
    Valid and absolutely agree on this.

    @Tom B. - It would have been better if
    " From the date of expiry, the additional warranty is extended to two months / three months."
     

    #14
    Tobikage and Starcommander like this.

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  16. WASIM OnePlus
    Honeycomb May 20, 2021


    #16
  17. Young_Blood
    KitKat May 20, 2021


    #17
    Mumbanish likes this.
  18. ashish960
    Honeycomb May 20, 2021


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