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OnePlus switch not restoring my data

  1. Anusan12
    Eclair Sep 6, 2019

    Anusan12 , Sep 6, 2019 :
    I backed up my data using oneplus switch and after doing a factory reset i tried restoring but it says there is no data to restore. I backed up 2 GB of data.
     

    #1
  2. Cervantes
    Lollipop Moderator Sep 6, 2019

    Cervantes , Sep 6, 2019 :
    Hi
    Where did you save the copy of the file
     

    #2
  3. Anusan12
    Eclair Sep 6, 2019

    Anusan12 , Sep 6, 2019 :
    I just backed it up. I didn't save it seperately
     

    #3
  4. Anusan12
    Eclair Sep 6, 2019

    Anusan12 , Sep 6, 2019 :
    I have the logs. but no op backup file
     

    #4
  5. Android450
    Marshmallow Sep 6, 2019

    Android450 , Sep 6, 2019 :
    You backed up the phone and then reset the phone without removing the backup folder first.....
     

    #5
    Bobbie63 likes this.
  6. Android450
    Marshmallow Sep 6, 2019


    #6
    Cervantes and Bobbie63 like this.