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OnePlus TV: How-to Series

  1. RVGabru
    Gingerbread Oct 15, 2019

    RVGabru , Oct 15, 2019 :
    hello Venky

    you've mentioned "Restricted to Power/Vol/Inputs/Backlight and channels. More controls might come in future but not sure." is there a guide for using current features?
     

    #81
    Venky61 likes this.
  2. Venky61
    OnePlus TV Expert Oct 15, 2019


    #82
    D1570344717096 likes this.
  3. RVGabru
    Gingerbread Oct 15, 2019


    #83
    Venky61 likes this.
  4. Venky61
    OnePlus TV Expert Oct 15, 2019


    #84
  5. RVGabru
    Gingerbread Oct 15, 2019

    RVGabru , Oct 15, 2019 :
    Venky, I had another query... the red color is really flooding the pictures. is there a way to reduce it across the board as well would OnePlus build an update to manage it?
     

    #85
  6. VERMAGAUTAM08
    Donut Oct 16, 2019

    VERMAGAUTAM08 , via OnePlus 6T , Oct 16, 2019 :
    now I am facing auto off and on issue on my OnePlus TV.what to do
     

    #86
  7. SiddarthaRao
    Froyo Oct 17, 2019

    SiddarthaRao , Oct 17, 2019 :
    how to get best picture quality. Anyone please help in which setting i am able to see the best picture on OnePlus TV. Elaborating each and every setting is very useful.
     

    #87
  8. Venky61
    OnePlus TV Expert Oct 17, 2019

    Venky61 , Oct 17, 2019 :
    You Should contact the customer care.

    Personally I like the Film and Cinema Home Mode in picture. But if you the picture to be more vibrant and on the cooler side, go for standard.
     

    #88
  9. G1569393622021
    Cupcake Oct 18, 2019

    G1569393622021 , via OnePlus 6 , Oct 18, 2019 :
    I read in the internet that there was a OTA update for OnePlusTV Q1 pro, but I didn't receive any. Right now I'm running on 1908221559 and the latest OTA I read is of 1909210202. Will I receive it in future or there's a problem with my TV??
     

    #89
  10. Venky61
    OnePlus TV Expert Oct 19, 2019

    Venky61 , Oct 19, 2019 :
    Are you using Q1 pro or Q1? As the updates for both are different.
     

    #90
  11. Cheku96
    Cupcake Oct 19, 2019


    #91
  12. Binoj_BS
    Cupcake Oct 21, 2019

    Binoj_BS , Oct 21, 2019 :
    Is there an option to turn OFF the screen when TV is still ON ??? for listening music without video??
     

    #92
  13. Venky61
    OnePlus TV Expert Oct 21, 2019

    Venky61 , Oct 21, 2019 :
    Use Live TV app on homescreen to scan the channel and list them out. After that you can scroll through them or jump through channels.

    No... There isn't an option to fully turn off the screen right now. But with Bluetooth stereo you can turn the screen to black with just song info at the bottom.
     

    #93
    Binoj_BS likes this.
  14. B1561386243245
    Cupcake Oct 21, 2019

    B1561386243245 , via OnePlus 7 , Oct 21, 2019 :
    I bought one plus TV on 04-10-2019 from Amazon prime and TV got delivered on 08-10-2019.

    I have requested installation for the same but still no any service man came for installation.

    Order ID: 408-8860032-0169169


    Please check and update as earliest as possible, almost 3 weeks has been left but not get any update.
     

    #94
  15. RVGabru
    Gingerbread Oct 21, 2019

    RVGabru , Oct 21, 2019 :
    Do call the Amazon Customer care and follow up. they are pretty quick in getting this resolved. I've had my TV replaced and during the replace as well they came and did the uninstallation and mounting of replaced TV.
     

    #95
    Venky61 and B1561386243245 like this.

  16. #96
  17. Venky61
    OnePlus TV Expert Oct 24, 2019

    Venky61 , Oct 24, 2019 :
    Hi... Posting the same question in multiple threads won't solve the issue. It's a known bug and OnePlus team knows about it. Hopefully the next update should solve it.
     

    #97

  18. #98
  19. Venky61
    OnePlus TV Expert Oct 25, 2019

    Venky61 , Oct 25, 2019 :
    That has been solved in the latest update... Which build are you on?
     

    #99