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OnePlus TV Q1 Broken Move to External Storage

  1. ginzon
    Gingerbread Nov 23, 2021

    ginzon , Nov 23, 2021 :
    Hello All,

    After the recent update, I reset my Q1 as I faced some noise and lag issue (May be due to old cache and recent update of Android WebView too, not sure).

    I installed Real Racing 3 and downloaded all assets file, which summed up about 5GB I suppose.. I used the Move functionality(took 2 attempts and restarts), however even after moving the app and data which is now showing everything on External Storage my internal storage didn't free up.. Internal still showed 400-600MB remaining.. And have the annoying low space message.

    Anyone who is facing similar issue?
     

    #1
  2. Venky61
    OnePlus TV Expert Community Expert Nov 23, 2021

    Venky61 , Nov 23, 2021 :
    Hi.. Go to Settings< Storage and see the breakup of storage occupied. Some times temp or junk files have to be removed.
     

    #2
  3. ginzon
    Gingerbread Nov 23, 2021

    ginzon , Nov 23, 2021 :
    No bro, it's not temp or junk files.. I did reset the TV a night before and next morning installed Real Racing 3.. Before the move and after the move, only external storage space reduced by 5GB but internal remained the same.. I tried restarting, just in case, still the same..
     

    #3
  4. Venky61
    OnePlus TV Expert Community Expert Nov 23, 2021

    Venky61 , Nov 23, 2021 :
    I meant check the storage used by each component here.
    It should give some clarity why it's happening and what's taking it.

    Screenshot_20211123-181718.png
     

    #4
  5. ginzon
    Gingerbread Nov 24, 2021

    ginzon , Nov 24, 2021 :
    Checked there bro.. No app shows higher storage and the game isn't in that list for internal storage..

    I did a reset again, will check once more... I guess I had noticed this earlier too but was too lazy to report...
     

    #5
  6. Venky61
    OnePlus TV Expert Community Expert Nov 24, 2021

    Venky61 , Nov 24, 2021 :
    Oh ok .. do let me know after reset. I shall try too.
     

    #6
    ginzon likes this.
  7. ginzon
    Gingerbread Nov 24, 2021

    ginzon , Nov 24, 2021 :
    Guess will have to wait Real Racing 3 isn't available now on PlayStore for TV.. May be lined for update...
     

    #7

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  9. ginzon
    Gingerbread Nov 25, 2021

    ginzon , Nov 25, 2021 :
    Hey man, since Real Racing 3 is still not visible for me on PlayStore (not sure why).. I tried Asphalt 8 and Space Marshals 3..
    Asphalt 8 installed directly to external storage and in-game downloads too went to external as well..
    Space Marshals 3 too did the same..

    I guess something must be wrong with Real Racing 3, can't confirm till I get hands on it.. However this Move to External surely works..
    Apologies for the trouble.. Thanks again.. Will post my observation for Real Racing 3 though, whenever possible..
     

    #9
  10. ginzon
    Gingerbread Nov 27, 2021

    ginzon , Nov 27, 2021 :
    Hey bro.. I tried real racing 3 today..
    Seems Move to External Storage doesn't work for Data files for this game.. Apk moves, but the Data won't..

    Do you have any idea why would that be so..
     

    #10
  11. Venky61
    OnePlus TV Expert Community Expert Nov 28, 2021

    Venky61 , Nov 28, 2021 :
    Hey... not sure what could be the reason. Can't expect a reply from the game developer too. Let me try with another device and check if the same thing happens.
     

    #11
    ginzon likes this.
  12. ginzon
    Gingerbread Nov 28, 2021

    ginzon , Nov 28, 2021 :
    Ok bro.. Let know... I had sent an email for PlayStore queries.. Received an automated kind of response to check FAQ.. Since it's EA I think they only answer queries related to money 😂
     

    #12