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OnePlus TV: Questions & Answers

  1. Venky61
    OnePlus TV Expert Oct 21, 2019

    Venky61 , Oct 21, 2019 :
    Hope you get it soon. I got messages from few that they received the update.
     

    D1570344717096 likes this.
  2. Subashdobby
    Gingerbread Oct 21, 2019

    Subashdobby , via OnePlus Community App , Oct 21, 2019 :
    lol finally the rollout has started, my only problem so far is poor decoder of the native player, hope they update it too with the Netflix update. Using kodi player for now.
     

  3. G_Vishal_Arora_zREp , via OnePlus 6T Mirror Black , Oct 21, 2019 :
    I read online that there was an update rolled out for Oneplus tv around 1st of October which fixes some bugs, HDR performance and added sound bar light effects. It has been 20 days to that news but i haven't received any updates yet. So, Was that update news a hoax?
     

  4. thelazycoder
    Cupcake Oct 21, 2019


  5. F_Shashi_Sharma_sWFG
    Cupcake Oct 21, 2019


  6. Venky61
    OnePlus TV Expert Oct 21, 2019

    Venky61 , Oct 21, 2019 :
    The update for both Q1 and Q1 Pro is released and will be reaching each device soon.

    OnePlus said that the support will be provided by Nov end.
     

    Todd W. likes this.
  7. iamsachin
    Gingerbread Oct 21, 2019


    RohitTheDevil likes this.
  8. R1550495942574
    Cupcake Oct 21, 2019



  9. Venky61
    OnePlus TV Expert Oct 22, 2019

    Venky61 , Oct 22, 2019 :
    No there isn't... Is it that intruding to you?

    There's an option for sleep if that's what you meant.
     

  10. mhsreddy
    Cupcake Oct 22, 2019

    mhsreddy , Oct 22, 2019 :
    HDR Playback and Youtube 4K videos are not playing properly. Especially HDR videos colours are not all accurate. I read that update is released and it fixes the HDR issue? Can anyone confirm if it really fixed the issue? When I checked for the software update on my OnePlus TV and it is saying no updates available and it is update to date? Is it possible to get the download the Oneplus TV Software Update and update it offline?
     

  11. Todd W.
    TV Product Marketing Staff Member Oct 22, 2019

    Todd W. , Oct 22, 2019 :
    please check this post by Steven, https://forums.oneplus.com/threads/...s-tv-q1-and-q1-pro-v1-6-0t1910111117.1124655/ soon everyone will receive the OTA update.
     

    RohitTheDevil and Venky61 like this.
  12. Todd W.
    TV Product Marketing Staff Member Oct 22, 2019


    Venky61 likes this.

  13. Venky61
    OnePlus TV Expert Oct 22, 2019


    D1570344717096 likes this.
  14. G_Sam_Tony_JqcJ
    Donut Oct 22, 2019


  15. Venky61
    OnePlus TV Expert Oct 22, 2019

    Venky61 , Oct 22, 2019 :
    Was it a one time thing or is it happening everytime?
     

  16. G_Sam_Tony_JqcJ
    Donut Oct 22, 2019

  17. G_Sam_Tony_JqcJ
    Donut Oct 22, 2019


  18. Subashdobby
    Gingerbread Oct 22, 2019

    Subashdobby , via OnePlus Community App , Oct 22, 2019 :
    Todd W.

    please check the latest post from Steven, https://forums.oneplus.com/threads/...s-tv-q1-and-q1-pro-v1-6-0t1910111117.1124655/



    @Todd W. @Steven X. received Ota update for q1 , hdr issue is resolved now, my only other issue so far is buggy native player, many 4k hdr videos struggles to be played especially in hevc mkv format. please fix the native player bring support to more file formats. Using third party player for now. Waiting for open beta too, please provide more info on that if possible.
     
    Last edited: Oct 23, 2019