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OnePlus TV: Questions & Answers

  1. Venky61
    OnePlus TV Expert Oct 24, 2019

    Venky61 , via OnePlus Community App , Oct 24, 2019 :
    Amazon prime takes time to switch to UHD. it will not show as soon as you open. It has a pathetic algo for that. so watch for atleast 5 min without fast forwarding.
    Also do check whats the wifi speed you are getting near TV. your connection is 15mbps but the signal strength at the TV wouldn't be the same.
     

    D1570344717096 likes this.
  2. pratikg88 , via OnePlus 5 Midnight Black , Oct 24, 2019 :
    thanks for your time :)
     

    Venky61 likes this.
  3. SiddarthaRao
    Froyo Oct 24, 2019

    SiddarthaRao , Oct 24, 2019 :
    may i know when OnePlus TV q1 will get software update. i think q1 pro got the update. and about Netflix too when we are going to see Netflix update on our tvs.
     

  4. Subashdobby
    Gingerbread Oct 24, 2019

    Subashdobby , via OnePlus Community App , Oct 24, 2019 :
    i use fiber net , so in my tv prime videos always instantly start to stream at 4k. better upgrade your network. for starters bsnl provides 50 Mbps @666, but there are many local isp with better offers.
     

    Todd W. and pratikg88 like this.

  5. Subashdobby
    Gingerbread Oct 24, 2019

    Subashdobby , via OnePlus Community App , Oct 24, 2019 :


    Venky61

    Amazon prime takes time to switch to UHD. it will not show as soon as you open. It has a pathetic algo for that. so watch for atleast 5 min without fast forwarding.
    Also do check whats the wifi speed you are getting near TV. your connection is 15mbps but the signal strength at the TV wouldn't be the same.​


    exactly , if there was an option to switch b/w quality like in YouTube it would be better.
     
    Last edited: Oct 24, 2019

  6. Venky61
    OnePlus TV Expert Oct 24, 2019

    Venky61 , Oct 24, 2019 :
    Most welcome... Hope you get the UHD logo ;)

    Yea man... They don't even have the option to select to best. The Prime video apps for android tv is a joke.
     

    Subashdobby likes this.

  7. Venky61
    OnePlus TV Expert Oct 24, 2019

    Venky61 , Oct 24, 2019 :
    Unfortunately that restriction is from google than OnePlus. Android TV OS does not even support it's own chrome browser. So you can understand. Google restricts the apps that are to be optimized for remote navigation. Also many apps do not try to enter the ecosystem with lesser user base and when they know that one can easily install by transferring apk.
    Long story short, install by APK. You won't be getting any official version :)
     

    D1570344717096 likes this.
  8. pratikg88 , via OnePlus 5 Midnight Black , Oct 24, 2019 :
    that's sad. I guess this is the opportunity for OnePlus to bring it's own browser for OnePlus TV :)
     

    Venky61 likes this.

  9. iamsachin
    Gingerbread Oct 25, 2019

    iamsachin , Oct 25, 2019 :
    Hi,
    When I try to change volume of my Sony based soundbar through HDMI Arc, I get 'HDMI ARC +' or 'HDMI ARC -'. Arc connections do return the volume levels. Is there any fix for this planned to show the actual levels instead of just + and -?
     

  10. Venky61
    OnePlus TV Expert Oct 25, 2019

    Venky61 , Oct 25, 2019 :
    Are you on the New Update?
     

  11. sharadksingh
    Gingerbread Oct 25, 2019

    sharadksingh , via OnePlus 5T , Oct 25, 2019 :
    No
     

  12. sharadksingh
    Gingerbread Oct 25, 2019

    sharadksingh , via OnePlus 5T , Oct 25, 2019 :
    Actually this can be fixed through some update,my earlier samsung Tv use to show actual sound level also .
     

  13. iamsachin
    Gingerbread Oct 25, 2019

    iamsachin , Oct 25, 2019 :
    Are you one from the product team working on Q1/Pro?
     

  14. iamsachin
    Gingerbread Oct 25, 2019

    iamsachin , Oct 25, 2019 :
    Agreed. Arc connections return data about sound levels. The two TVs which I owned earlier also had this.
     

  15. sharadksingh
    Gingerbread Oct 25, 2019


    iamsachin likes this.

  16. daksh2k
    Donut Oct 25, 2019