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OnePlus TV: Questions & Answers

  1. RohitTheDevil
    Froyo Oct 26, 2019

    RohitTheDevil , via OnePlus 6T , Oct 26, 2019 :
    Just noticed a bug for me after upgrade, wifi range is slowing down and videos are buffering a bit sometimes. Even i have upgraded my router and my speed is almost above 90mbps. So please look at this spot as well related to wifi signal issue. Not sure if its just me or for few of us.
     

  2. RohitTheDevil
    Froyo Oct 26, 2019

    RohitTheDevil , via OnePlus 6T , Oct 26, 2019 :
    It would be nice if we or #OnePlus team can start a new thread for apps like Prime Video to improve the build or add suggestions to improve experience, plus Netflix related updates like whether it's going to be Netflix recommended TV or not.
     

  3. RohitTheDevil
    Froyo Oct 26, 2019

    RohitTheDevil , via OnePlus 6T , Oct 26, 2019 :
    One more thing just came to mind that whether our #OnePlus team working towards auto upscaling videos like HD to HDR likes, HDR to HDR10 or 10+ likes & SD to HD. As these feature i heard and noticed in one of the competitor brand liker we know.
     


  4. U1571452692363
    Cupcake Oct 27, 2019


  5. Subashdobby
    Gingerbread Oct 27, 2019


  6. Venky61
    OnePlus TV Expert Oct 27, 2019

    Venky61 , Oct 27, 2019 :
    Hey check the HDMI Connection Type in Settings<Inputs. It should be set to Enhanced and also HDR to be turned ON in PS4 settings too.
    I do not have that game but will try some other game and see if the over exposure thing happens.

    Contact OnePlus customer care for faster escalation.




    Does the Bluetooth Stereo screen shows you mobile name on the top right corner??


    True that.

    It already exists on the TV.

    Install Google Home App. Add Oneplus TV into devices. Go to Profile and select Mirroring.

    Once you connect your Bluetooth headset, the output automatically comes from Headset.
     

    RohitTheDevil likes this.
  7. sharadksingh
    Gingerbread Oct 27, 2019


  8. Venky61
    OnePlus TV Expert Oct 27, 2019

    Venky61 , Oct 27, 2019 :
    Hey I Faced the same... Disable the Skill and Disconnect the TV in Alexa App. Connect it as we did 1st time, it should work.
     

    D1570344717096 and sharadksingh like this.
  9. sharadksingh
    Gingerbread Oct 27, 2019

    sharadksingh , via OnePlus 5T , Oct 27, 2019 :
    thanks,it worked.
     

    Venky61 likes this.
  10. SiddarthaRao
    Froyo Oct 27, 2019


    D1570344717096 likes this.
  11. DexXOnePlus
    Gingerbread Oct 27, 2019

    DexXOnePlus , Oct 27, 2019 :
    A Soundbar
     

  12. SCA727
    Cupcake Oct 27, 2019

    SCA727 , via OnePlus 7 , Oct 27, 2019 :
    which is the best player for picture and sound quality both ? I personally loved the picture quality of VLC. 720p looked like 4k in that
     

  13. Subashdobby
    Gingerbread Oct 27, 2019

    Subashdobby , via OnePlus Community App , Oct 27, 2019 :
    vlc is good, but for better sound try kodi, also try plex
     

  14. SCA727
    Cupcake Oct 27, 2019


  15. U1571452692363
    Cupcake Oct 27, 2019

    U1571452692363 , Oct 27, 2019 :
    Please explain the steps.
     

  16. U1571452692363
    Cupcake Oct 27, 2019

    U1571452692363 , Oct 27, 2019 :
    I have contacted both Amazon and Oneplus. Both of them are pointing out each other. Is it possible to repair myself? Please suggest.
     

  17. RohitTheDevil
    Froyo Oct 27, 2019


  18. RohitTheDevil
    Froyo Oct 27, 2019

    RohitTheDevil , via OnePlus 6T , Oct 27, 2019 :
    Is there any support of Apple TV or Apple TV+ app in OnePlus TV? It's going to launch in India on 1st November. Plans looks to be very attracting. Its good to have apple tv app along with Netflix on OnePlus TV.

    Can oneplus please confirm whether it there in their plan yet or not

    Thanks much adavance!
     

  19. U1572268406775
    Cupcake Oct 28, 2019

    U1572268406775 , Oct 28, 2019 :
    My one plus TV delivered on 20th Oct. today its 28th Oct and still now the installation has been not done, contacted amazon numerous times and they are telling to reschedule the slot, if i try then it slot is after one week, even worse is my return period will be over if i reschedule, still worse they are telling i cant open the box, because if its physical damage then no replacement will be provieded, so they are telling me wait till techinician visits.. this is very pathetic service by amazon india, stuck with no idea.