93
OnePlus TV: Questions & Answers

  1. RohitTheDevil
    Gingerbread Jan 25, 2021


  2. Venky61
    OnePlus TV Expert Community Expert Jan 25, 2021


    RohitTheDevil likes this.
  3. RohitTheDevil
    Gingerbread Jan 25, 2021

    RohitTheDevil , via OnePlus 6T , Jan 25, 2021 :
    Done much thanks Venki. I will test and let you and other know how it goes.
     

    Venky61 likes this.
  4. RohitTheDevil
    Gingerbread Jan 25, 2021


    Venky61 likes this.
  5. Venky61
    OnePlus TV Expert Community Expert Jan 25, 2021

    Venky61 , Jan 25, 2021 :
    No worries and yes, we have to wait till it's solved by the team. It won't affect the existing Data Saver Plus feature of the Q/U series.
     

    RohitTheDevil likes this.
  6. Johnson Varghese
    Cupcake Feb 7, 2021


  7. Johnson Varghese
    Cupcake Feb 7, 2021


  8. Venky61
    OnePlus TV Expert Community Expert Feb 7, 2021

    Venky61 , Feb 7, 2021 :
    Because the app is not available on Android TV Playstore.
     

  9. Yash Pratap Singh.
    KitKat Feb 9, 2021

    Yash Pratap Singh. , Feb 9, 2021 :
    Hey @Todd W. @Venky61

    I know its too late, but this post needs a major update, I have marked the questions with updated answers below. Please correct me if I'm wrong sir -

    Yes the OnePlus TV supports Netfilx app. If Netflix app is not visible, make sure that your OnePlus TV is updated to the latest version.

    While TV is off, you can power on the TV by SHORT pressing the OnePlus button on the remote or touching the LED power button on the lower side of the panel. While TV is on, you can power off the TV by LONG pressing the OnePlus button on the remote, until the power-off screen pop-up and choose the power-off mode as you like or touching the LED power button again. With the OnePlus Connect app, you can directly click the power button at the top to power on/off the TV.

    You can mute the TV by just pressing volume up + and volume down - button simultaneously or press the down button till the TV becomes mute. If you are using the OnePlus Connect App and if your current phone is connected, the TV will automatically decrease volume when you get a phone call or you can just press your phone's volume button while using the connect app remote and click mute logo on the bottom of the volume bar
    .
    Go to Live TV App and press OK button to select a source for Live TV channels, or navigate to the Inputs icon at the top-right corner of home screen, press OK button and choose the HDMI port your set-top box is connected to.
     

    Venky61 likes this.
  10. I1602941078850
    Cupcake Feb 14, 2021


  11. Venky61
    OnePlus TV Expert Community Expert Feb 18, 2021

    Venky61 , Feb 18, 2021 :
    Can you share the screenshot?
     

  12. RohitTheDevil
    Gingerbread Feb 21, 2021

    RohitTheDevil , Feb 21, 2021 :
    Sorry for the late update. It worked thanks again Venky..
     

  13. RohitTheDevil
    Gingerbread Feb 21, 2021

    RohitTheDevil , Feb 21, 2021 :
    I have one old issue which seems to be not fixed yet related to Bluetooth headset (OnePlus Bullets) when connected to TV, there is not much volume until you increase it to 50 or more.

    Looks like it's not giving that much sound like on Regular volume in TV in which 15-20 is good enough. So please update if anyone else also facing the same issue.

    Thanks!
     

    Amanrae likes this.
  14. Z1543288610181
    Cupcake Feb 22, 2021

    Z1543288610181 , via OnePlus 6T , Feb 22, 2021 :
    I purchased oneplus tv y series 43" via oneplus store on 16 Dec 2020. I received tv with software complaint. Installation guy gave me replacement code with DOA. everyday am contacting to oneplus support for my replacement but still now I didn't get replacement. It's more than 60 days, No proper response. I don't know what to do with this. Anyone please advise.
     

  15. suveerupadhyay
    Gingerbread Feb 26, 2021


    Venky61 likes this.
  16. Yash Pratap Singh.
    KitKat Feb 26, 2021


  17. Yash Pratap Singh.
    KitKat Feb 26, 2021

    Yash Pratap Singh. , Feb 26, 2021 :
    @Venky61 can you help escalate issue?
     

  18. Venky61
    OnePlus TV Expert Community Expert Feb 26, 2021

    Venky61 , Feb 26, 2021 :
    I did already... user created a new thread the same day.
     

    Yash Pratap Singh. likes this.

  19. Venky61
    OnePlus TV Expert Community Expert Mar 2, 2021

    Venky61 , Mar 2, 2021 :
    Yes it does.