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OnePlus Tv U1S Display Panel Issue

  1. 5ubin
    Cupcake Jun 24, 2021

    5ubin , Jun 24, 2021 :
    Hi, recently purchased OnePlus Tv U1S 50 inch from flipkart.

    After installation, and intial setup we noticed many vertical white and dark patches in display panel. Though It isn't visible in light background, but in grey or shady backgrounds the white and dark patches seems to distract me a lot.
    These patches are more visible when we open the inbuilt file manager or Primevideo's logo screen.

    Is anyone facing the same issue?

    Also the UI is so sluggish that I cant even open anything if I have opened the Netflix.

    Why OnePlus doesnt care about quality now...

    Requesting your views on these issues.

    Thanks,
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    #1
    partho1 likes this.
  2. Yash Pratap Singh.
    Lollipop Jun 24, 2021

    Yash Pratap Singh. , Jun 24, 2021 :
    Hey, the team is aware of this issue - and as per them, a hotfix will be released soon
    Its called Backlight Bleeding - which is common with LED TVs.
    In the picture settings, set the 'Global Dimming' option to 'High' and check if it looks better.
     

    #2
    5ubin likes this.
  3. 5ubin
    Cupcake Jun 24, 2021

    5ubin , Jun 24, 2021 :
    Thanks,

    But it seems not to be edge bleeding. My edges already have brighter backlight compared to middle area. But if you see the image I have shared, it have white bands of white and dark areas in a vertical alignment.
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    #3
  4. Venky61
    OnePlus TV Expert Community Expert Jun 25, 2021

    Venky61 , Jun 25, 2021 :
    Hey,
    True that the lines seems a little over the top. Better to place a replacement request if it's the time frame, if not ask the techician to visit for repair.
     

    #4
  5. 5ubin
    Cupcake Jun 25, 2021

    5ubin , Jun 25, 2021 :
    Technician visited my house and said its common for OnePlus Tvs. And if you request a replacement they wont accept.

    Can somebody help me with your experiences with this issues?

    Does all OnePlus tv in real life has these patches?
     

    #5
  6. T1570296767701
    Cupcake Jun 30, 2021


    #6
  7. chakrarv , via OnePlus Community App , Jul 17, 2021 :
    Same issue with 65" U1s. Thankg god this happened within the 10 day return window with Flipkart. I'm returning the TV. Having been with 1+ ever since 1 series phones I'm feeling bad about this kind of quality issue.
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    #7
    Amanrae likes this.
  8. chakrarv
    Donut Jul 25, 2021 at 5:28 AM

    chakrarv , via OnePlus Community App , Jul 25, 2021 at 5:28 AM :
    In you tube search death pixel and play the video. You will get different colors in which you can find out if there is any defect. In a grey or black background the OnePlus U1s series panels have uneven backlight, but when playing any content it seems to perform okay for the price and competition. We have expected oneplus to give premium products at attractive prices, "flagship killers," but that is not the case anymore is the sad fact. 😞😖😣😩😫
     

    #8