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Oneplus Website Problems May 22, 2018

silot , May 22, 2018 :

I am writing here in response to the numerous problems people faced with the launch and i cannot understand how after so many product launches on the web, Oneplus still uses the same web infrastructure.

1. First of all the web site could not handle the load that was expected on such a big product launch.
2. There were numerous problems with payments / cancelling orders reimbursing etc.
3. The shipping estimation varied every few minutes from 7 days to 1 depending on cancelled orders.
   
4. People who ordered the phone after the cancellation of the previous orders got their phones shipped faster than people who ordered before them.

People can add the problems they faced on this thread.

I can understand those kind of problems from a new company that did not have time to test their web infrastructure and could not expect the load but not from Oneplus that have already dealt with those issues numerous times in the past and took so many precautions in their production line to keep up with demand.