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Oneplus y series 43' inch with Jio STB via OnePlus 9R

  1. G_aswin_e_PTzN
    Cupcake Jun 13, 2021

    G_aswin_e_PTzN , via OnePlus 9R , Jun 13, 2021 :
    I bought one plus y series 43 inch in the month of april. Now i have installed jio fiber net with set top box. But am unable to configure the set top box, as the jio team is complaining that both hdmi ports are not working.
     

    #1
  2. Yash Pratap Singh.
    Lollipop Jun 13, 2021

    Yash Pratap Singh. , Jun 13, 2021 :
    You're lucky - we've got @Venky61 with huge experience in Jio Fiber and 43Y1.
     

    #2
  3. Venky61
    OnePlus TV Expert Community Expert Jun 13, 2021

    Venky61 , Jun 13, 2021 :
    Hi.. What exactly is the issue you are facing? Is it not showing any signal or it's showing low resolution?
     

    #3
    Yash Pratap Singh. likes this.
  4. G_aswin_e_PTzN
    Cupcake Jun 13, 2021

    G_aswin_e_PTzN , via OnePlus 9R , Jun 13, 2021 :
    Hey i tried connecting the jio set top box, am not even getting the boot screen. Just now checked with my neighbours tv, and the set top box is working. There is a fault with my tv' hdmi port. What should i do now? Its just one and half month old tv and just now checked the hdmi port.
     

    #4
  5. Yash Pratap Singh.
    Lollipop Jun 13, 2021

    Yash Pratap Singh. , Jun 13, 2021 :
    Is your laptop or PC displaying on screen when you connect HDMI?
     

    #5
    Venky61 likes this.
  6. G_aswin_e_PTzN
    Cupcake Jun 13, 2021

    G_aswin_e_PTzN , via OnePlus 9R , Jun 13, 2021 :
    Hey thanks man i suppose it was a resolution issue, now i can see the boot screen in fiber net.
     

    #6
    Yash Pratap Singh. likes this.
  7. Venky61
    OnePlus TV Expert Community Expert Jun 13, 2021

    Venky61 , Jun 13, 2021 :
    Great.. Generally it will never happen that all ports stop working. Anyway, keep the resolution in jio Setup box setting as 1080p instead of Auto.
     

    #7