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Network/Connectivity OnePlus6 no signal on Airtel India SIM Jul 18, 2018

  1. G_spidy_spidy_nikf
    Eclair Jul 18, 2018

    G_spidy_spidy_nikf , Jul 18, 2018 :
    I got my oneplus6 phone today and after putting airtel sim I am not able to see any network.
    Tried manually registering on Airtel network but again its same issue, not able to connect to airtel network.

    I bought my phone via exchanging old phone, now I am without any network canot recieve or make calls.

    Can someone help..Its urgent!!!
     
    #1
    CrazyArjun, Harshakethu, Karunakar_Rachapalli and 4 others like this.

  2. RUPAM2110
    Gingerbread Jul 18, 2018

    RUPAM2110 , Jul 18, 2018 :
    the sim should be one the sim one slot.then reboot and select network manually.
     
    #2

  3. G_spidy_spidy_nikf
    Eclair Jul 18, 2018

    G_spidy_spidy_nikf , Jul 18, 2018 :
    I tried in both sim slots and manually selecting network also bit it did not work
     
    #3

  4. RUPAM2110
    Gingerbread Jul 18, 2018

    RUPAM2110 , Jul 18, 2018 :
    that's not supported to happen.i m too using Airtel sim for a couple of months on my OnePlus 6.never happened to me.try for a factory reset and clear cache.diel*#800# and clear the log history too..
     
    #4

  5. G_spidy_spidy_nikf
    Eclair Jul 18, 2018

    G_spidy_spidy_nikf , Jul 18, 2018 :
    You are on 5.1.8?
     
    #5

  6. mmdevani
    Cupcake Jul 18, 2018

    mmdevani , Jul 18, 2018 :
    even I'm facing this issue intermittently.

    sometimes the network refuses to detect even after waiting for 30min.

    very disappointed with the experience
     
    #6

  7. yathishkb
    Cupcake Jul 18, 2018

    #7

  8. Anushka Mathur
    Cupcake Jul 18, 2018

    #8

  9. G_spidy_spidy_nikf
    Eclair Jul 18, 2018

    #9

  10. C1531929840422
    Cupcake Jul 18, 2018

    C1531929840422 , Jul 18, 2018 :
    Same is the case for me too. I called the OnePlus customer care and was informed that it's an issue from their side and want us to wait for a couple of days until they push a software update.
    Until then either we have to use a non Airtel sim or do not use the device at all.
     
    #10
    mmdevani likes this.

  11. G_spidy_spidy_nikf
    Eclair Jul 18, 2018

    G_spidy_spidy_nikf , Jul 18, 2018 :
    I am not sure how they can release the device in market without even testing on major telecom operators.Its such a shame for OnePlus!
     
    #11
    prakash pawar and mmdevani like this.

  12. Thomas.Shine
    Donut Jul 18, 2018

    Thomas.Shine , Jul 18, 2018 :
    Even I am facing the same issue. Bought a new phone yesterday. Was unable to make or receive calls till night 11 then it just started working. Then I got call at morning 830 ist and then it stopped. While trying to make a call it says unable to connect to network. Also people who called me got the message my number is not a valid number. Then it started working toward 12 pm. Went off again by 3 and was off till 920. Then after a reboot, it just came back in and now working. Spent 40K and I was not expecting this.
     
    #12
    Jatin Madaan likes this.

  13. Thomas.Shine
    Donut Jul 18, 2018

    #13

  14. mmdevani
    Cupcake Jul 18, 2018

    mmdevani , Jul 18, 2018 :
    when did you buy the mobile, what version it's running.

    we are running 5.1.8 oxyzen OS (under about phone in setting )

    what version your running ?
     
    #14

  15. vbhaska7
    Cupcake Jul 18, 2018

    vbhaska7 , Jul 18, 2018 :
    I hope someone can help. I just traded OP5 to OP6 and my Airtel 4G SIM Card (Bangalore) doesnt appear to be working - Spoke with Airtel and they are saying its fine and they tried doing a reset - move from 4g to 3g nothing helps. The Signal shows full strength but it says "MOBILE NETWORK NOT AVAILABLE" - At times when i switch from Automatic to Manual network it will start working but it will stop after while. Its been 24 Hrs and absolutely no remorse..Gosh why did i even trade my OnePlus5... Any help greatly appreciated.

    I just created a bug with OnePlus as well....frustrati
     
    #15
    CrazyArjun and mmdevani like this.

  16. kvnreddy
    Gingerbread Jul 18, 2018

    kvnreddy , Jul 18, 2018 :
    Airtel signals or problem in OnePlus 6 for me also I am.using both Sims Airtel but not getting signals net n nothing
     
    #16

  17. mmdevani
    Cupcake Jul 18, 2018

    mmdevani , Jul 18, 2018 :
    exactly same issue I'm facing. not just airtel, even JIO network is not working properly
     
    #17
    CrazyArjun likes this.

  18. kvnreddy
    Gingerbread Jul 18, 2018

    kvnreddy , Jul 18, 2018 :
    I feel one plus 6 itself a bit problem..a failure modal..I am feeling very irritating.
     
    #18
    Jatin Madaan likes this.

  19. vbhaska7
    Cupcake Jul 18, 2018

    #19

  20. Q1531933524996
    Cupcake Jul 18, 2018

    #20

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