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Network/Connectivity OnePlus6 no signal on Airtel India SIM

  1. R1531971664880
    Cupcake Jul 19, 2018

    R1531971664880 , Jul 19, 2018 :
    I am also facing the same problem I guess mobile works only in 4G network available else it says MOBILE NETWORK IS NOT AVAILABLE
     

    #41
    G_rish_batra_vVZC likes this.
  2. Rish2713
    Cupcake Jul 19, 2018

    Rish2713 , Jul 19, 2018 :
    I guess u r ryt
     

    #42
  3. Thomas.Shine
    Donut Jul 19, 2018

    Thomas.Shine , Jul 19, 2018 :
    I bought it on Tuesday 17/7. and I am on oxygen 5.1.8
     

    #43
  4. vbhaska7
    Cupcake Jul 19, 2018

    vbhaska7 , Jul 19, 2018 :
    I spoke with Oneplus just now and they said the issue with Oneplus not with Airtel and asked me to wait for few days as the Tech team is working on this. I am still disappointed when you have issues with the important service provider and they feel its ok for us to be not connected on essential call services.....but we are stuck...i am sure most of you would've either raised a bug report or you wouldve reached the Customer service. If not kindly do so...
     

    #44
  5. Charandeep Singh Sahni
    Cupcake Jul 19, 2018

    Charandeep Singh Sahni , Jul 19, 2018 :
    i am facing same issue in Vodafone too
     

    #45
  6. rahul vaja
    Cupcake Jul 19, 2018

    rahul vaja , Jul 19, 2018 :
    hi community. its heart breaking for me, today morning all of sudden I found that back gorrila glass 5 of my new op6 is break actually it's totally destroy. community plz help me now what to do? how to change back glass ?from where it can be change? I bought op6 just before 2 month so warranty is valid or not in this case ? I bought it from Amazon'
     

    #46
  7. Thomas.Shine
    Donut Jul 19, 2018

    Thomas.Shine , Jul 19, 2018 :
    I am on 5.1.8 and bought the phone 17/7.
    something I noticed is, in my case, I am facing this problem when I am connected to WiFi. disconnect WiFi wait for some time may be 30 min do couple of reboot, then it's working. it happens this way three times so far for me. I guess it's one plus software issue.
     

    #47
  8. Durgaprasad27
    Cupcake Jul 19, 2018

    Durgaprasad27 , Jul 19, 2018 :
    Same problem,When I inserted my Airtel SIM (only SIM I have), I started getting "Phone not allowed" message.
    Raised a complaint one plus they said they will fix the issue by Friday 20 th july 2018.if it's not solved They said they will replace the phone through Amazon.worst experience
     

    #48
  9. R1531971664880
    Cupcake Jul 19, 2018

    R1531971664880 , Jul 19, 2018 :
    guys it's problem with phone it's only work in 4g network nothing else, no matter how many times u reboot or change sim just wait for OS update
     

    #49
  10. Shibani1992
    Cupcake Jul 19, 2018

    Shibani1992 , Jul 19, 2018 :
    it's problem with other SIM as well. I tried with both Tata docomo and airtel.and I have posted a bug report as well
     

    #50
  11. nbhanuprasad9
    Cupcake Jul 19, 2018

  12. vbhaska7
    Cupcake Jul 19, 2018


    #52
  13. Shibani1992
    Cupcake Jul 19, 2018

    Shibani1992 , Jul 19, 2018 :
    something strange is happening.i did not upgrade neither changed my sim.But it started working since 1-2 hours.
    I don't know how. hope it continues working.
    I am using Tata docomo bdw.
     

    #53
  14. Karunakar_Rachapalli
    Cupcake Jul 19, 2018

    Karunakar_Rachapalli , Jul 19, 2018 :
    Even I am dealing with same airtel connectivity issue in my new oneplus 6. Shows no signal. When I try to call, it says mobile network not available.
     

    #54
  15. C1531929840422
    Cupcake Jul 19, 2018

    C1531929840422 , Jul 19, 2018 :
    yep. the sim working now. I wonder how long is this gonna last. Still skeptical about it though. No updates, no restarts, no VPN, it simply started working.
     

    #55
  16. s_dodderi
    Donut Jul 19, 2018


    #56
  17. Shibani1992
    Cupcake Jul 19, 2018

    Shibani1992 , Jul 19, 2018 :
    same here
     

    #57
  18. G_spidy_spidy_nikf
    Eclair Jul 19, 2018


    #58
  19. C1531940947684
    Cupcake Jul 19, 2018


    #59
  20. CrazyArjun
    Cupcake Jul 19, 2018

    CrazyArjun , Jul 19, 2018 :
    I have exchanged my OP2 with OP6 Red and now I am regretting it. My Airtel sim doesn't work and it is also causing problem with Jio as well. I have contacted OP support and they confirmed that there is a problem with OP6 and Airtel network. They will release a fix in 3 working days which will be Friday (20th July 2018).

    Till now I am not sure how many call I missed out. Few are asking me after a day or two as I am not reachable!!

    OP6 Red
    8GB / 128GB
    5.1.8


    Update: As promised by them I got a pop up to update my OS to 5.1.9 which I have downloaded. Before restarting I have checked performed twice TRAI speed test it was showing closing to 15.2Mbps and 8.2Mbps respectively. I did not performed the Okla Speedtest as the OP downloaded the update 340MB+ (Update file for 5.1.9) very quickly. After restarting and applying the fix I have noticed that TRAI speed test is identifying the Sims . However the speed has come down to not more than 3Mbps and the networks are stable.

    I have performed Okla Speedtest and even that is not promising which is nowhere near 8 or 15Mbps. Hence I request everyone to perform a Speedtest before and after installing the update. Multiple test are recommended with different apps.
     
    Last edited: Jul 20, 2018

    #60