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Answered OnePlus6T VERIZON problems (IT WORKS! but i have issues)

  1. mrkid37
    Cupcake Nov 1, 2018

    mrkid37 , Nov 1, 2018 :
    Hello everyone! I bought a new unlocked one plus 6T at the pop-up event on Monday at the TMobile store in times square. They unlocked the phone and I stuck my Verizon SIM card in it and all seemed to work. I later found a few issues with my phone. My issue is I can do everything except receive SMS messages. Calling works, 4g works and SMS messages go out and people receive them. i tried multiple messaging apps and played around with all my settings. Verizon tech support was unable to help. And a OnePlus tech at the store today could not help either.

    my other issue is whenever I place or receive a call RTT always turns on. All of the RTT functions are off and I have no idea what's causing it.

    thank you in advance for any help you can give!
     

    #1
  2. Bobby D.
    Gingerbread Nov 1, 2018

    Stickied Post
    Bobby D. , Nov 1, 2018 :
    Hi mrkid37,

    This is Bobby from OnePlus Bug Hunters.

    According to VZW's information . User need to reactivate on www.verizonwireless.com . more detail as below .

    Scenario: If a user takes an ALREADY ACTIVE VERIZON SIM from his/her Phone and inserts it in the brand new OnePlus 6T then to ensure CDMA-Less feature is activated in their account please have user follow this instruction:

    For current VZ active customers:

    To activate/use an existing number on a new BYOD device, please ensure to log in to your account on www.verizonwireless.com> My Verizon > My Device > Activate or Switch Device and follow the instructions.

    High regards
    OnePlus Bug Hunters
     

    #2
    mrkid37 likes this.
  3. mrkid37
    Cupcake Nov 1, 2018

    mrkid37 , Nov 1, 2018 :


    Bobby D.

    Hi mrkid37,

    This is Bobby from OnePlus Bug Hunters.

    According to VZW's information . User need to reactivate on www.verizonwireless.com . more detail as below .

    Scenario: If a user takes an ALREADY ACTIVE VERIZON SIM from his/her Phone and inserts it in the brand new OnePlus 6T then to ensure CDMA-Less feature is activated in their account please have user follow this instruction:

    For current VZ active customers:

    To activate/use an existing number on a new BYOD device, please ensure to log in to your account on www.verizonwireless.com> My Verizon > My Device > Activate or Switch Device and follow the instructions.

    High regards
    OnePlus Bug Hunters​


    good morning, this did not work. Verizon doesn't seem to recognize the OnePlus 6T. It has me go through a card status verification process and it doesn't work. I tried a brand new sim card same result.
     
    Last edited: Nov 1, 2018

    #3
  4. Batmann9
    Cupcake Nov 1, 2018


    #4
    mrkid37 likes this.
  5. mrkid37
    Cupcake Nov 1, 2018


    #5
  6. Comixs
    Eclair Nov 2, 2018

    Comixs , Nov 2, 2018 :
    Are you coming from an iPhone? Some of my friends who have switched from iOS to Android say they have problems with SMS. If this is the case for you, I think you need to disable iMessage (that's what they did), as it is hijacking your incoming SMS messages.
     

    #6