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OnePlus7pro not Working after Android 10 update

  1. I1558383707811
    Cupcake Oct 15, 2019

    I1558383707811 , Oct 15, 2019 :
    I hv OnePlus7pro 3 days back i have updated to Android 10 since then my mob is stop working.. after 5 to 10 seconds every app get crashed .. I went to OnePlus service centre they told me that we don't have Android 10 software upgradation.. they also not able to backup my data .. also won't able to connect to desktop or lapi.. the only solution they told me to factory reset but I will loose my all data bcoz they won't able to take backup.. please help me out .. if u have any solution plz email me at saurav.sharma107@gmail.com
     
    Last edited: Oct 16, 2019

    #1
  2. Prabhu Narayanasamy
    Gingerbread Oct 15, 2019

    Prabhu Narayanasamy , Oct 15, 2019 :
    Dude why did you share your contact number. This is a public forum!
     

    #2
    Maverick2.0 and F_Ken_Lin_AEIu like this.
  3. NeoDrakkon
    Honeycomb Oct 16, 2019

    NeoDrakkon , Oct 16, 2019 :
    1. So first of all, If you dont open any app what crash? everything?
    2. Can you activate File Transfer? And USB Debugging?

    1. If you can activate File Transfer, you can start copying all folder to your Laptop
    2. If you still not able to Transfer Files but you are able to activate USB Debugging
     

    #3
  4. I1558383707811
    Cupcake Oct 16, 2019

    I1558383707811 , Oct 16, 2019 :
    because I feel helpless .. no one replying n solution..
     

    #4
  5. NeoDrakkon
    Honeycomb Oct 16, 2019

    NeoDrakkon , Oct 16, 2019 :
    I just did, edit your post and remove the contacts
     

    #5
  6. I1558383707811
    Cupcake Oct 16, 2019

    I1558383707811 , Oct 16, 2019 :
    Thanks for the solution.. the major problem i m facing in Google apps like play store, gmail,chrome and no photos is showing in gallery.. folders showing the files in file manager but not opening.. i try to connect with lapi after installing driver with or without debugging options too..even OnePlus service centre executive also try the same but nothing is working.. I also wipe cache using recovery mode.. the only solution available to reset .. but not able to take backup ..
     

    #6
  7. NeoDrakkon
    Honeycomb Oct 17, 2019

    NeoDrakkon , Oct 17, 2019 :
    But what happens in your laptop when you connect your smartphone and change the permission to File Transfer?
     

    #7