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OnePlus7T problems

  1. srivishnu22877
    Eclair Oct 8, 2019


    #1
  2. Cervantes
    Lollipop Moderator Oct 8, 2019

    Cervantes , Oct 8, 2019 :
    Hi
    the images are complementary to the description of the problem
     

    #2
  3. srivishnu22877
    Eclair Oct 8, 2019

    srivishnu22877 , Oct 8, 2019 :
    yes, any solution for this. i'm still not able to to use fingerprint
     

    #3
  4. V1570593303624
    Cupcake Oct 9, 2019

    V1570593303624 , Oct 9, 2019 :
    I was using OnePlus 7t for past 4 days and noticed that ambient display is not working from today morning. I tried rebooting phone even it didn't worked please check it asap
     

    #4
    Sourav730 and srivishnu22877 like this.
  5. srivishnu22877
    Eclair Oct 9, 2019

    srivishnu22877 , Oct 9, 2019 :
    can you please elaborate the issue.
     

    #5
  6. V1570593303624
    Cupcake Oct 9, 2019

    V1570593303624 , Oct 9, 2019 :
    hey Vishnu ambient display is not showing, I mean to say that the phone is not waking up on touching the screen I need to press power button every time
     

    #6
  7. srivishnu22877
    Eclair Oct 9, 2019

    srivishnu22877 , Oct 9, 2019 :


    V1570593303624

    hey Vishnu ambient display is not showing, I mean to say that the phone is not waking up on touching the screen I need to press power button every time​


    did you enable the lockscreen tap to show display?
     

    #7
  8. Scherpenseel
    Jelly Bean Oct 9, 2019


    #8
  9. srivishnu22877
    Eclair Oct 9, 2019

    srivishnu22877 , Oct 9, 2019 :
    done doing it, but no luck.
    now, it was okay.
     

    #9
  10. V1570593303624
    Cupcake Oct 9, 2019

    V1570593303624 , Oct 9, 2019 :
    it is working fine now without doing anything don't know what happened
     

    #10
  11. sounaktv
    Cupcake Oct 10, 2019

    sounaktv , Oct 10, 2019 :
    I am posting this question here as I can't post a new thread for some reason. OnePlus told us they will be giving 50gb of free online storage for the first year, I bought the phone in India from Amazon and I see no option about the cloud storage anywhere. Can anyone help me?
     

    #11
    srivishnu22877 likes this.
  12. Cervantes
    Lollipop Moderator Oct 10, 2019

    Cervantes , Oct 10, 2019 :
    Hi
    there is no need to hijack a thread, with a question from another topic
    You have not read
    https://forums.oneplus.com/threads/...red-faster-introducing-starting-point.812193/
    https://forums.oneplus.com/threads/welcome-to-the-new-photography-section.748963/
    https://forums.oneplus.com/help/terms

    Thank You, Cervantes, Forum Moderator
     

    #12
  13. C1570025040204
    Froyo Oct 10, 2019

    C1570025040204 , Oct 10, 2019 :
    sometimes it's say you moved your finger too fast sometimes it doesn't open while you face your finger it take 2 attempts i'm facing problem in OnePlus 7T
     

    #13
  14. Probowl2
    Donut Oct 18, 2019

    Probowl2 , Oct 18, 2019 :
    The one plus 7T phone is not compatible with Verizon. I picked one up at the 7T pop up store last Friday and still can’t get it to work with Verizon.
     

    #14
  15. dhakagaurav
    Cupcake Oct 18, 2019

    dhakagaurav , Oct 18, 2019 :
    purchased OP7T today. I was using Nokia 7+ so far. I created the Whatsapp backup on Google drive via Whatsapp chat backup feature on my Nokia 7+. But, i am unable to restore chats on OP7T. It says "Taking long, please check your internet connection". I tried both WIFI and Mobile Data. I also tried copying backup files and database to whatsapp folder manually but it also didn't work. Please Guide.
     

    #15
  16. mohammed2501
    Cupcake Oct 20, 2019

    mohammed2501 , via OnePlus 7T , Oct 20, 2019 :
    If you enable double tap to wake, the single tap to wake gets switched off.
     

    #16
  17. Sourav730
    Cupcake Oct 20, 2019

    Sourav730 , Oct 20, 2019 :
    Did you add any tempered glass on your phone? The ambient display is not working with tempered glass (official/unofficial) applied to the phone.
     

    #17
  18. V1570593303624
    Cupcake Oct 20, 2019

    V1570593303624 , Oct 20, 2019 :
    I didn't applied it yet
     

    #18
  19. Sourav730
    Cupcake Oct 20, 2019

    Sourav730 , via OnePlus 7T , Oct 20, 2019 :
    Then it probably is a software issue, try clearing the cache of the Ambient display and restart the phone.
    Also, uncheck double tap from 'Gestures'.

    It might help solve the problem.
     

    #19
  20. Sourav730
    Cupcake Oct 20, 2019

    Sourav730 , Oct 20, 2019 :
    I think the problem is low light conditions. The ambient display works fine otherwise. When the light is low the sensor thinks phone is still in pocket and does not show the ambient display. The problem can be fixed by making the sensor more responsive through next software update.
     

    #20