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Onpelus 7 Auto restart issue

  1. Abhay Kotwal
    Eclair Sep 26, 2020

    Abhay Kotwal , Sep 26, 2020 :
    I am facing issue with my oneplus 7, phone will get hang and restart
    I took device to service center and even contacted customer care about the issue but still it is not resolved
     

    #1
  2. ariblaze
    Jelly Bean Sep 27, 2020


    #2
  3. Abhay Kotwal
    Eclair Sep 29, 2020

    Abhay Kotwal , Sep 29, 2020 :
    The issue is not reproducible
    but still I am facing this issue
     

    #3
  4. ariblaze
    Jelly Bean Sep 29, 2020

    ariblaze , via OnePlus 7 , Sep 29, 2020 :
    To rule out a software issue, try doing a factory reset after backing up your data and check.
     

    #4
  5. Abhay Kotwal
    Eclair Sep 29, 2020

    Abhay Kotwal , Sep 29, 2020 :
    Tried it many times already and even service center guys did rom flashing but issue still persists
     

    #5
  6. ariblaze
    Jelly Bean Sep 29, 2020

    ariblaze , via OnePlus 7 , Sep 29, 2020 :
    You should have told this to the service center ppl and asked them to do a proper diagnosis. It could be an issue with the battery or Motherboard as well.
     

    #6
  7. rsinghdel
    Donut Sep 29, 2020


    #7
  8. Abhay Kotwal
    Eclair Sep 29, 2020

    Abhay Kotwal , Sep 29, 2020 :
    They didn't do anything despite raising complaint to customer service guys also
     

    #8
  9. Abhay Kotwal
    Eclair Sep 29, 2020

    Abhay Kotwal , Sep 29, 2020 :
    No action has been taken till now, due to lockdown I was unable to go to service center though I reached out to customer care they told technical guys will call you and fix your problem but still none of the technical people reached out to me
     

    #9

  10. #10
    Abhay Kotwal likes this.
  11. prasathp3
    Gingerbread Sep 30, 2020


    #11
  12. Abhay Kotwal
    Eclair Sep 30, 2020

    Abhay Kotwal , Sep 30, 2020 :
    Don't want to try it by myself as I hard bricked my last phone😅
     

    #12
    prasathp3 likes this.
  13. prasathp3
    Gingerbread Sep 30, 2020

    prasathp3 , via OnePlus 7 , Sep 30, 2020 :
    Try beta version it's much easier than going to a different rom.
     

    #13
    Abhay Kotwal likes this.
  14. ariblaze
    Jelly Bean Sep 30, 2020

    ariblaze , via OnePlus 7 , Sep 30, 2020 :
    Backup your data and then try switching to OB version if you are currently on stable or vice-versa and check if it helps.
     

    #14
    Abhay Kotwal likes this.
  15. Abhay Kotwal
    Eclair Sep 30, 2020

    Abhay Kotwal , Sep 30, 2020 :
    Let's see if it works
     

    #15