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Onplus One 64 Gb Is Not Updating Cm 11s And Turned Black

  1. Repac
    Donut Jul 7, 2014

    Repac , Jul 7, 2014 :
    Hello,
    I have a problem with my Oneplus One 64 gb.
    There was a update for cyangonmod 11s.
    The phone installed it for 2% and restarted the phone.
    The phone repeatedly reboots.
    I disabled the app for updating cyangonmod.
    I turned off the phone and now it doesn’t respond on the power button.

    I tried also the volume – and power button for flashing but nothing happens.
    What to do?
     

    #1
  2. Cuerex
    KitKat Jul 7, 2014

    Cuerex , Jul 7, 2014 :
    press powerbutton for 20 seconds, then try starting the handset again

    if screen remains black, press 20 seconds again.

    then press volume up and down + power button to enable fastboot mode and go to recovery via volume buttons
     

    #2
  3. Zeus369
    Ice Cream Sandwich Jul 7, 2014

    Zeus369 , Jul 7, 2014 :
    Cross your fingers and pray?!

    I'd start by contacting support. Someone else here might have more options to provide. Good luck.
     

    #3
  4. Hanson Lee
    Marshmallow Community Expert Jul 7, 2014


    #4
  5. kumar
    Gingerbread Jul 7, 2014

    kumar , Jul 7, 2014 :
    Sorry to hear that :(

    Did you try contacting the customer support or opening a ticket ?
     

    #5
  6. Repac
    Donut Jul 7, 2014

    Repac , Jul 7, 2014 :
    International version was installed when I received the phone.
     

    #6
  7. Waterdroid
    Lollipop Community Expert Jul 7, 2014

    Waterdroid , Jul 7, 2014 :
    Done.
     

    #7
    Hanson Lee likes this.
  8. Hanson Lee
    Marshmallow Community Expert Jul 7, 2014

    Hanson Lee , Jul 7, 2014 :
    Ok... did you buy from a scalper or OnePlus Website?
     

    #8
  9. Sergio526
    Honeycomb Jul 7, 2014

    Sergio526 , Jul 7, 2014 :
    Is it...is it charged?

    Sorry to have to ask, let's just get that question out of the way!
     

    #9
  10. Repac
    Donut Jul 7, 2014


    #10
  11. Repac
    Donut Jul 7, 2014


    #11
  12. Repac
    Donut Jul 7, 2014

    Repac , Jul 7, 2014 :
    from a supplier in Hong Kong.
     

    #12
  13. Repac
    Donut Jul 7, 2014

    Repac , Jul 7, 2014 :
    Yes, it is charged.... of course.
     

    #13
  14. Hanson Lee
    Marshmallow Community Expert Jul 7, 2014

    Hanson Lee , Jul 7, 2014 :
    So you bought a phone that's flashed with CM from ColorOS? Sh*t I'm not sure.

    Have you tried going into recovery mode or something like what @Cuerex said?
     

    #14
  15. Repac
    Donut Jul 7, 2014

    Repac , Jul 7, 2014 :
    I let you know if it works... thanks for your Advice.
     

    #15
  16. Chris L
    Donut Jul 7, 2014

    Chris L , Jul 7, 2014 :
    Get one the stock fastboot image from https://cyngn.com/products/oneplusone/ and flash it via fastboot (there are instructions on the internet). It should update after that. Note that modifying files will prevent future updates from working, because they're incremental so you don't have to download the whole firmware every time.
     

    #16
  17. neighborhoodkid
    Honeycomb Jul 7, 2014

    neighborhoodkid , Jul 7, 2014 :
    Try to boot it into fastboot mode, if you can reflash cm11s.
    Press VOLUME UP & POWER while turning it on to get into fastboot mode.
    You should see white lettering with the choices of what you want to do.
    Edit: it should say fastboot mode

    Get Factory image from here
    Factory images are towards the bottom

    If you can get to fastboot:

    I suggest a program just to make it easy so here's the toolkit
    This contains the drivers, adb/fastboot, etc..
    everything is there
    Just follow the directions there and you shall not have any problems.
    Good luck
     

    #17
  18. Repac
    Donut Jul 7, 2014

    Repac , Jul 7, 2014 :
    Thanks everyone, after 20 seconds holding the power button. De one reacted.

    I will follow the instructions in this blog for repearing the install updates.

    Thanks!!
     

    #18
  19. neighborhoodkid
    Honeycomb Jul 7, 2014

    neighborhoodkid , Jul 7, 2014 :
    Glad it worked :D
    Enjoy your working phone
     

    #19
  20. Repac
    Donut Jul 7, 2014

    Repac , Jul 7, 2014 :
    YES, after whiping data and cache in the fast boot mode. I reinstalled CM11s.
    The One updates CM11s.

    Is there away too control the reboot after updating?
     

    #20