[Submitted] OP 7t Open Beta 11 Google Fi Can't answer incoming calls

  1. X1571539996314
    Eclair Jan 26, 2021

    X1571539996314 , Jan 26, 2021 :
    Incoming calls ring, but don't connect. Caller hears rings until voicemail. Outgoing calls work fine.

  2. joemessano
    Cupcake Feb 4, 2021

    joemessano , Feb 4, 2021 :
    I have the exact same issue with the most recent update, with Google Fi on the Oneplus 7 Pro

    brandontict likes this.
  3. X1571539996314
    Eclair Feb 4, 2021

    brandontict likes this.
  4. X1571539996314
    Eclair Feb 5, 2021

    brandontict likes this.
  5. gabe565
    Cupcake Mar 1, 2021

    gabe565 , Mar 1, 2021 :
    I just updated to beta 3 and I'm still having the same issue

    Edit: I have Google Fi on a OnePlus 7 Pro.

    brandontict likes this.
  6. I1614536971607
    Cupcake Mar 1, 2021

    I1614536971607 , via OnePlus 7 Pro , Mar 1, 2021 :
    Yes, the problem does still exist with the Beta 3. However, it seems that answering calls does work after uninstalling the Google Fi app. But not sure if that has any other implications

    brandontict, moodypoopman and gabe565 like this.
  7. brandontict
    Cupcake Mar 6, 2021

    brandontict , Mar 6, 2021 :
    My OnePlus 7t, on latest Android 11. Google fi as carrier .

    Experiencing same issue.

    " ANSWER " button has no response , although decline does.

    I can make out going calls.

    I've tried everything! Factory reset , clear phone app cache . Even tried a 3rd party phone app.

    As mentioned above, After the disabling Google Fi App, I am now able to answer calls via the answer button.:)

    I too am not exactly sure what repercussions would occur while not running the Google fi app while using their service,I may be removing the app completely, in order to use my phone!

    So is this 1 + 1's issue or Google 5 is it issue?
    Last edited: Mar 7, 2021

    jerry.henley and X1571539996314 like this.
  8. X1571539996314
    Eclair Mar 7, 2021

    X1571539996314 , via OnePlus 7T , Mar 7, 2021 :
    That was a fix someone posted a while ago in another forum. The issue I had, was after disabling the Fi app I lost access to voicemail. Not the visual voicemail has worked, but I actually lost the voicemail icon on the phone app. The stock one and the Google one.

  9. U1571947407333
    Cupcake Mar 12, 2021

    U1571947407333 , Mar 12, 2021 :
    Same thing here. Removing the Google Fi app works, but then I lose Wi-Fi calling, unfortunately...

    jerry.henley likes this.
  10. X1571539996314
    Eclair Mar 20, 2021

    NorthernWind and U1571947407333 like this.
  11. U1571947407333
    Cupcake Mar 20, 2021

    U1571947407333 , Mar 20, 2021 :
    Thank you for the update. I had to move back to stable because this is such a huge problem that the beta is unusable to me.

    X1571539996314 likes this.
  12. moodypoopman
    Cupcake Mar 25, 2021

    X1571539996314 likes this.
  13. X1571539996314
    Eclair Mar 25, 2021

    X1571539996314 , via OnePlus 7T , Mar 25, 2021 :
    Thank you for posting the update. You have saved me a few hours of grief this weekend. That was going to be my next step.

    moodypoopman likes this.
  14. jerry.henley
    Cupcake Mar 25, 2021

    jerry.henley , Mar 25, 2021 :
    Confirmed that removing the Google Fi App from the OnePlus 7t Device will fix the dialer issue not answering calls.

    You will lose visual voicemail and wifi dialing. This is a pretty terrible bug to release out into the stable channel. Blah.

    techLTE and moodypoopman like this.
  15. X1571539996314
    Eclair Mar 26, 2021

    X1571539996314 , via OnePlus 7T , Mar 26, 2021 :
    What about the voicemail icon in the dialer? Visual voicemail has never worked for me on the OP7T. The last time I uninstalled the fi app it removed the whole voicemail section from the phone app.

  16. techLTE
    Cupcake Mar 26, 2021

    techLTE , Mar 26, 2021 :
    Just another fortunate user confirming this bug.. Seems like fellow OP7 Google Fi users have been reporting this for some time.

    Reading from other communities, users are reporting this is an issue with Qualcomm source code, the CAF (Code Aurora Repository). Apparently our A11 release is based on the CAF, however the OP8 is based on AOSP (Google's software baseline, Android Open Source Project). So this is why we are suffering from this problem and they OP8+Fi+A11 users are not. The user further confirmed this specific outcome by flashing a stock QSSI (Qualcomm Single System Image) which breaks Google Fi and then AOSP which does not.

    Hopefully OP has already reached out to Qualcomm regarding this matter..

  17. svntsvn
    Eclair Mar 27, 2021

    svntsvn , via OnePlus 7 Pro , Mar 27, 2021 :
    If deactivating the google fi app, are incoming sms messages truncated and messed up? I had that issue when Android 10 dropped when running the vanilla sim card sans fi app activation.

    Just wondering, I can deal with the things you mentioned, but definitely can't have sms messages bugging out if I need to rely on the 7 pro temporarily as a back up device if I sell my new daily.


  18. svntsvn
    Eclair Mar 27, 2021

    svntsvn , via OnePlus 7 Pro , Mar 27, 2021 :
    Im curious if call screening works on the op8 since it's on that aosp framework?
    My xperia 1ii has it, nice feature to have. I don't believe simply installing the google dialer via app store adds it in, without some framework sorcery.

  19. bwheeler77
    Cupcake Apr 5, 2021

  20. gabeestrada
    Cupcake Apr 6, 2021

    gabeestrada , Apr 6, 2021 :
    Brand new op9 and this is still an issue. UN fnnn believable. Returning device and buying something different tomorrow.