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Op 8 pro - fingerprint scanner issue via OnePlus 8 Pro

  1. Swappyy
    Eclair Feb 28, 2021


    #1
  2. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Feb 28, 2021

    Best Answer

    #8
  3. pablofg1978
    Head Moderator Head Moderator Feb 28, 2021

    pablofg1978 , Feb 28, 2021 :
    Then the ratio is 2/10....
    Do you use a screen protector?
     

    #2
    Arjun_Choudhry likes this.
  4. Swappyy
    Eclair Feb 28, 2021


    #3
  5. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Feb 28, 2021

    Dresa91 , Feb 28, 2021 :
    What OxygenOS Version are you using?
    Did you clear cache in recovery?
    Did you disable unlock per fingerprint and re-enable it?
     

    #4
  6. Swappyy
    Eclair Feb 28, 2021

    Swappyy , via OnePlus 8 Pro , Feb 28, 2021 :
    I m using android 11.0.4.4 version.
    I disabled fingerprint lock for while.
     

    #5
  7. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Feb 28, 2021

    Dresa91 , Feb 28, 2021 :
    Can you enable it now and test it?
    Can you test it in safe mode?
     

    #6
  8. Swappyy
    Eclair Feb 28, 2021

    Swappyy , via OnePlus 8 Pro , Feb 28, 2021 :
    How to clear cache for recovery
     

    #7
  9. Swappyy
    Eclair Feb 28, 2021


    #9
  10. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Feb 28, 2021

    Dresa91 , Feb 28, 2021 :
    I did not wrote to do a factory reset.
    Do a clear cache in recovery. I gave you the link to a guide how to do it
     

    #10
  11. Does!Compute
    KitKat Feb 28, 2021

    Does!Compute , Feb 28, 2021 :
    Try enrolling your fingerprints in a completely dark room. The scanner is an optical scanner, and it learns better when there is no interference from other light sources.
     

    #11
    Dresa91 likes this.
  12. Swappyy
    Eclair Mar 2, 2021


    #12
    Dresa91 likes this.
  13. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Mar 2, 2021

    Dresa91 , Mar 2, 2021 :
    Great to hear:)
     

    #13
  14. Swappyy
    Eclair Mar 2, 2021


    #14
    Dresa91 likes this.
  15. Dresa91
    User of the Year 2016; Most Active User 2020 Community Expert Mar 2, 2021

    Dresa91 , Mar 2, 2021 :
    You are welcome:)

    okay:)
     

    #15