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OP5 Reboot and whatsapp

  1. N SUJITH BHARGAV REDDY
    Cupcake Jul 25, 2017

    N SUJITH BHARGAV REDDY , Jul 25, 2017 :
    My OP5 got rebooted while using whatsapp and now when I try to download files or take a WhatsApp backup.. It is showing error.

    What to do?.. It is normal?
     

    #1
  2. Bartnl
    Lollipop Jul 25, 2017

    Bartnl , Jul 25, 2017 :
    No, not normal
    empty the cache of Whatsapp (settings>apps>Whatsapp>storage>clear cache) and see if this solves your issue.
     

    #2
  3. TacomaTRD4x402
    Cupcake Jul 25, 2017


    #3
  4. ashwin.243
    Honeycomb Jul 25, 2017

    ashwin.243 , Jul 25, 2017 :
    Hi
    I don't know why this is happening with you but the same happened with me when I installed legacy WhatsApp to get decrypted backup of my chats. Just do one thing. Take a chats backup. Tap and hold the WhatsApp icon and drag it to app info. Select storage in that menu and then tap on clear data. After that open WhatsApp again and register with your number. it will ask you to restore WhatsApp backup. Restore it. After that your whatsapp will start working as normal.

    Hope this will help you. Do let me know if you have any queries.
     

    #4