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[op5/t Unified thread]Speed Dial Contacts are getting erased everyday

  1. abhinav_akki
    Eclair Apr 23, 2019

    abhinav_akki , Apr 23, 2019 :
    hey!
    I'm also facing the same issue since a week. I don't know suddenly what happened with the speed dial. In the morning about in between 0900 to 1000 hours the whole speed dial erased.


    Help us out OnePlus. we really don't know what suddenly happened and it's really difficult to find the contact back to back.
     

    #41
    Starcommander likes this.
  2. Waveform Modifier
    Marshmallow Apr 23, 2019

    Waveform Modifier , Apr 23, 2019 :
    There is no OnePlus here.
     

    #42
  3. johnchristopher10
    Donut Apr 25, 2019

    johnchristopher10 , Apr 25, 2019 :
    Issue is still persistent even after one week. Doesn't seem like there is going to be a solution for this any time soon.

    Every day my speed dial contact list is getting erased.
     

    #43
    Nishant Perera likes this.
  4. Mr_Cyrox
    KitKat Apr 25, 2019

    Mr_Cyrox , Apr 25, 2019 :
    What, did you expect an update in a span of one week?
    Updates are delivered bimonthly...
    forums.oneplus.com/feedback
     

    #44
  5. johnchristopher10
    Donut Apr 25, 2019

    johnchristopher10 , Apr 25, 2019 :
    No. I started experiencing this issue for the past one week. There are others who have reported this issue months before itself and yet OnePlus hasn't resolved the issue. That's my point.
     

    #45
  6. Mr_Cyrox
    KitKat Apr 25, 2019

    Mr_Cyrox , Apr 25, 2019 :
    The only way they can solve issues is through updates...
    You said in this post and previous one this:
    So basically you did think update to fix it will come in a week...

    OnePlus will not know your issue until you report it...
    forums.oneplus.com/feedback
     

    #46
  7. U1519045496062
    Cupcake May 1, 2019

    U1519045496062 , May 1, 2019 :
    The speed dial in the phone is getting auto deleted again and again.This is happening for the last 10 days. Can anyone suggest me the reason or the way out.
     

    #47
  8. the_o2
    User of the Year 2018 May 1, 2019

    the_o2 , May 1, 2019 :
    report this here

    https://forums.oneplus.com/feedback
     

    #48
    U1519045496062 likes this.
  9. johnchristopher10
    Donut May 1, 2019

    johnchristopher10 , May 1, 2019 :
    OnePlus rolled out a software update last week with fixes for the Phone app also.

    Even after the update, I'm still experiencing the same issue of speed dial contacts getting erased everyday.

    Are other users also experiencing the same issue even after the update?
     

    #49
    Nishant Perera likes this.
  10. P1512472987838
    Eclair May 2, 2019

    P1512472987838 , May 2, 2019 :
    Hi,

    The speed dial contact list in Phone app are getting erased completely everyday.
    I'm using OnePlus 5 with 9.0.4 Oxygen OS.

    Please let me know on how to resolve the issue.

    Thanks
     

    #50
  11. the_o2
    User of the Year 2018 May 2, 2019

    the_o2 , May 2, 2019 :
    Update to 9.0.5 and check.
     

    #51
  12. adityajaiswal908
    Cupcake May 2, 2019

    adityajaiswal908 , May 2, 2019 :
    this has happened 3 times now in the past 1 week
    i havent updated through any other mode and use the official OTA update which comes to the phone
    please help in fixing
     

    #52
  13. G_rahul_khandelwal_lTrX
    Cupcake May 2, 2019

    Attached Files:


    #53
  14. Shriyash_Maindarkar_Vc
    Froyo May 2, 2019


    #54
  15. the_o2
    User of the Year 2018 May 2, 2019


    #55
  16. Shriyash_Maindarkar_Vc
    Froyo May 2, 2019


    #56
  17. the_o2
    User of the Year 2018 May 2, 2019

    the_o2 , May 2, 2019 :
    But it not supposed to be happened, reporting it as a bug would be good,
    Btw what security patch update on your Motorola user friend?
     

    #57
  18. G_Tarun_Maddipati_auQu
    Cupcake May 2, 2019


    #58
  19. ravitejajyosula
    Cupcake May 2, 2019


    #59
  20. srinikvas
    Cupcake May 2, 2019

    srinikvas , May 2, 2019 :
    Frequent Calls List from Fav Tab get disappeared automatically. only today list is available. data older than today gets deleted.
     

    #60
    S1511264413903 likes this.