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[Op6/t Unified thread]Speed dial contacts are auto cleared

  1. E1542487854826 Cupcake May 1, 2019

    E1542487854826, May 1, 2019 :
    saw the same issue on my op6 two days back. there was no update on the phone app but this is really strange.

    any idea guys ?
     

  2. Y1556764437927 Cupcake May 2, 2019


  3. I1514388471924 Cupcake May 2, 2019

    I1514388471924, May 2, 2019 :
    earlier it doesn't happen. but from past 2 days it is getting auto cleared in 5t
    is it a bug or something else?
     

  4. RoshanPoojari Cupcake May 2, 2019


    I1514388471924 likes this.
  5. V1535738514184 Cupcake May 2, 2019


    I1514388471924 likes this.
  6. hemantbhalla Cupcake May 2, 2019

    hemantbhalla, May 2, 2019 :
    Hi

    I am using OnePlus 6 from past 2 days my favourite contacts got disappeared daily, I don't know why.

    Can anyone please help me?

    Hemant Bhalla
     

  7. O1548942471007 Cupcake May 2, 2019

    O1548942471007, May 2, 2019 :
    Facing the same issue from few days speed dial contacts are getting deleted automatically every day.
     

  8. LovikaSharma Cupcake May 2, 2019

    LovikaSharma, May 2, 2019 :
    I have One plus 6, and every day the speed dial list gets clear automatically. Earlier it used to have all the details of recent contacts dialled, but now the screen is getting deleted .
    Please help!
     

  9. Its.Leandroo The Lab - OnePlus 6 Reviewer May 2, 2019

    Its.Leandroo, May 2, 2019 :
    The Speed Dial screen does not contain recent contacts.. it contains the contacts you mark as favorite.
     

    LovikaSharma likes this.
  10. LovikaSharma Cupcake May 2, 2019

    LovikaSharma, May 2, 2019 :
    ohh. thanks. I will mark few contacts as favs. but formerly I didn't mark any of my contacts as favs but still I used to find them uninterrupted in the speed Dials.
     

  11. Its.Leandroo The Lab - OnePlus 6 Reviewer May 2, 2019

    Its.Leandroo, May 2, 2019 :
    They probably appeared as suggestions to mark as favorite. To see your recent calls, you need to go to History instead of Speed Dial
     

    LovikaSharma likes this.
  12. Bhushan3 Cupcake May 2, 2019


  13. I1556799029725 Cupcake May 2, 2019


  14. C1535864323793 Cupcake May 2, 2019

    C1535864323793, May 2, 2019 :
    I've been facing this issue since a month now. don't know how this can be sorted, so started a thread here. need help from oneplus support team
     

  15. Kytharsis Marshmallow May 2, 2019

    Kytharsis, May 2, 2019 :
    Search broken for ya? ;)
     

  16. Rishu.Gupta017 Froyo May 2, 2019

    Rishu.Gupta017, May 2, 2019 :
    I updated to the latest OS 9.0.5 about 20 days back
    but I am facing the same speed dialer being reset problem since last 2 days.
    I have not added any contacts to favourites, but the speed dial list used to get automatically updated as per my usage.
    since last 2 days it gets refreshed to NO CONTACTS automatically after 24hrs.
     

    mayankrj007 likes this.
  17. Rishu.Gupta017 Froyo May 2, 2019

    Rishu.Gupta017, May 2, 2019 :
    I updated to the latest OS 9.0.5 around 20 days back
    but I am facing the same speed dialer being reset problem since last 2 days.
    I have not added any contacts to favourites, but the speed dial list used to get automatically updated as per my usage.
    since last 2 days it gets refreshed to NO SPEED DIAL CONTACTS, automatically after 24hrs.
     

  18. Gav_W86 Starting Point Expert May 2, 2019

    Gav_W86, May 2, 2019 :
    The clearing speed dial thing - the devs are aware of it. If you haven't already submitted feedback, either with the community app (best as it auto gathers logs), or via https://forums.oneplus.com/feedback/, please do so. They need to gather info as to why it is happening (only for some people).
     

    Kytharsis and Akhshay Srinivasan like this.
  19. Gav_W86 Starting Point Expert May 2, 2019

    Gav_W86, May 2, 2019 :
    The clearing speed dial thing - the devs are aware of it. If you haven't already submitted feedback, either with the community app (best as it auto gathers logs), or via https://forums.oneplus.com/feedback/, please do so. They need to gather info as to why it is happening (only for some people).
    (posting on here is not raising with OnePlus support)
     

    B_Wrath and Kytharsis like this.
  20. Gav_W86 Starting Point Expert May 2, 2019

    Gav_W86, May 2, 2019 :
    The clearing speed dial thing - the devs are aware of it. If you haven't already submitted feedback, either with the community app (best as it auto gathers logs), or via https://forums.oneplus.com/feedback/, please do so. They need to gather info as to why it is happening (only for some people).
     

    Kytharsis likes this.