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OP6 users ignored

  1. N1539441547700 Cupcake Jul 18, 2019

    N1539441547700, Jul 18, 2019 :
    OP6 users are being ignored by OP. I have complained so many times regarding high noise level on Filmicpro and non availability of 60 fps in 4K. Recently an update came for FilimicPro which enabled OP7 users to shoot 60fps in 4K yet nothing for OP6 users. Disheartened!
     

    #1
  2. Nick 59 Lollipop Jul 18, 2019

    Nick 59, Jul 18, 2019 :
    The community here is made up of Oneplus USERS, just like you.

    If you have bugs to report : https://forums.oneplus.com/feedback/
    If you want to contact the support team : https://www.oneplus.com/support
    If you want to submit a suggestion : https://forums.oneplus.com/feedback/create?type=2&node_id=314

    You should also try reaching out to Filmic Pro devs rather than whining here. ;)
     

    #2
  3. B_Wrath Marshmallow Jul 18, 2019

    B_Wrath, Jul 18, 2019 :
    Shouldn't you contact them instead of creating a pointless thread here?
     

    #3
    Sargo, SeeBeeEss, Kytharsis and 2 others like this.
  4. N1539441547700 Cupcake Jul 18, 2019

    N1539441547700, Jul 18, 2019 :
    They aren't responding, hence the thread, may be this will bring their attention.
     

    #4
    Naveen_006 likes this.
  5. B_Wrath Marshmallow Jul 18, 2019

    B_Wrath, Jul 18, 2019 :
    How will a thread created on oneplus community forum grab attention of FilimicPro developers!? It doesn't even make sense!
     

    #5
    SeeBeeEss, Kytharsis, Nick 59 and 2 others like this.
  6. N1539441547700 Cupcake Jul 18, 2019

    N1539441547700, Jul 18, 2019 :
    The problem is not with the app developers. I have already made a contact with them. They said they cannot do anything from their side as it's a fault in phone software. So I contacted OP support team regarding it but they didn't respond. So now I am gonna make post everywhere until OP decides to reply or come up with the solution. If you do not like it then ignore the thread.
     

    #6
  7. FaleshC KitKat Jul 18, 2019

    FaleshC, Jul 18, 2019 :
    then how did they enable it for 7-series? without OnePlus doing anything.
     

    #7
    For Athena and Kytharsis like this.
  8. B_Wrath Marshmallow Jul 18, 2019

    B_Wrath, Jul 18, 2019 :
    Again. This is a community forum for users. Oneplus will never respond to your thread.
    And there are plenty of threads here discussing this and is a pretty old topic.

    So what you did is against the forum rules, ie. creating a duplicate thread.
     

    #8
    Kytharsis likes this.
  9. B_Wrath Marshmallow Jul 18, 2019

    B_Wrath, Jul 18, 2019 :
    Actually, I think OnePlus has released the camera 2 api for them. They have thanked oneplus in their changelog.
     

    #9
    Kytharsis likes this.
  10. FaleshC KitKat Jul 18, 2019

    FaleshC, Jul 18, 2019 :
    oh okhay then.
    i never understood this camera2api debacle anyways.
     

    #10
  11. N1539441547700 Cupcake Jul 18, 2019

    N1539441547700, Jul 18, 2019 :
    That is why I am bugged.
     

    #11
  12. N1539441547700 Cupcake Jul 18, 2019

    N1539441547700, Jul 18, 2019 :
    Why can't they do the same for OP6 users?
     

    #12
  13. FaleshC KitKat Jul 18, 2019

    FaleshC, Jul 18, 2019 :
    they may not want to put those resources into older devices. i am not sure this is the reason though.
     

    #13
  14. B_Wrath Marshmallow Jul 18, 2019

    B_Wrath, Jul 18, 2019 :
    Who knows!? Maybe filmic pro paid oneplus to get the camera 2 api. Maybe they came to a deal on something else. No one can say for sure.
    But one thing is certain that oneplus didn't release it to them on their own .
     

    #14
    Kytharsis likes this.
  15. JustAPhone Ice Cream Sandwich Jul 18, 2019


    #15
    Kytharsis and LorenStuck like this.
  16. Starcommander Jelly Bean Jul 18, 2019

    Starcommander, Jul 18, 2019 :
    Good Luck.
     

    #16
  17. Priyanshu Sharma Jelly Bean Jul 18, 2019

    Priyanshu Sharma, Jul 18, 2019 :
    They've clearly mentioned it's not their fault and i don't think OnePlus is going to do anything now in this matter...
    1563470378413.jpg
     

    #17
  18. SeeBeeEss Ice Cream Sandwich Jul 18, 2019

    SeeBeeEss, Jul 18, 2019 :
    As a fellow OP6 user, I just want to say:
    There-there-dog-petting-cat.gif
     

    #18
    drl431 and Kytharsis like this.
  19. hotsauce Lollipop Jul 18, 2019

    hotsauce, Jul 18, 2019 :
    Oneplus no longer sell the OP6, they simply don't care and shouldn't care about your 3rd party app functionality. You bought the phone knowing very well its camera specs. Stop being a baby, buy a phone/camera that can do 4k 60fps if you needed that function.
     

    #19
    ngydat and Kytharsis like this.
  20. pablofg1978 Spanish POC Assistant Head Moderator Jul 18, 2019

    pablofg1978, Jul 18, 2019 :
    How can you complain about being ignored if you never tried to communicate with OnePlus in the correct way.
    Use the feedback page to submit your request directly to OnePlus, this is just a community forum...
    Https://forums.oneplus.com/feedback
     

    #20
    ngydat, drl431, SeeBeeEss and 2 others like this.