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OP6T back glass cracked without any impact

  1. G_Jussi_Uuksulainen_ZGvk Cupcake Jun 23, 2019

    G_Jussi_Uuksulainen_ZGvk, Jun 23, 2019 :
    I've had the phone for a few months now and the supplied case has been on the whole time. I haven't dropped the phone once and the back glass was fine yesterday. Today I noticed something was wrong and saw that the back glass had cracked. What could be the cause of this and will I have to pay for a replacement?
     

    #1
  2. Matt 80 Lollipop Jun 23, 2019

    Matt 80, Jun 23, 2019 :
    Impact force or bend stress, your back glass won't just break on its own.

    Yes.
     

    #2
  3. G_Jussi_Uuksulainen_ZGvk Cupcake Jun 23, 2019

    G_Jussi_Uuksulainen_ZGvk, Jun 23, 2019 :
    yeah I think so too but it's strange because yesterday evening it was perfectly fine and this morning it was cracked, it had been on my nightstand the whole time
     

    #3
  4. I1546909627472 Cupcake Jul 14, 2019

    I1546909627472, Jul 14, 2019 :
    I don't know how strong the back glass cover is on the OP6T is, but seems pretty fragile; maybe cause of the curved design. I had my 1st 6T back crack with the original case used. I sat on a bench with the phone in my back pocket and the pressure cracked the middle right side corner of phone so I paid $100 to T-Mobile to get a replacement. Fearing I'd do it again, I bought a better and more sturdy plastic case for the phone...again, it happened. I had the phone in my back pocket and it cracked near the same spot. It had a better phone case and this time I sat down on my car seat; It still cracked...pressure against the curved area seems to be the issue. I'll be buying a 3rd party back glass now and replacing the back myself instead of paying another bill for it.
     

    #4