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OP7P Vs OP6 - Call Quality

  1. mr_rodge Eclair May 23, 2019

    mr_rodge, May 23, 2019 :
    So far the call quality is crap compared to the OP6. Ear piece sounds shocking and speakerphone is nowhere near sensitive enough. I could go 20 feet from the OP6 and the person at the other end of the phone could still hear me but on the OP7P I can't go more than 60cm away before the DSP clips my voice. Is this something that can be fixed?
     

    #1
    cas8180 and jurschel like this.
  2. Golden_Whale Froyo May 23, 2019

    Golden_Whale, May 23, 2019 :
    Why would you have your phone 20 feet away? Also, if it works better at close distance it also probably cancells noise far better
     

    #2
  3. mr_rodge Eclair May 23, 2019

    mr_rodge, May 23, 2019 :
    For me the whole point in the speaker phone is the ability to use it hands free. Isn't that what it's for?! You usually need hands free facilities when you're doing something else. On the OP6 it was far better - the person at the other end of the call found it hard to distinguish between speakerphone on/off. If I can't move around whilst the phone is stationary, what's the point? I may as well hold it. It's shockingly poor, as is the ear piece quality.

    EDIT: We bought three OP7Pros - all three exhibit the same issue. W're also finding that the recipients of our calls are hearing a type of 'buzzing' they're hearing themselves echo.
     
    Last edited: May 23, 2019

    #3
    akks, DrummerBoi, Maverick2.0 and 3 others like this.
  4. Coastie Honeycomb May 23, 2019

    Coastie, May 23, 2019 :
    I'll have to test this tonight, 60cm (2 feet) clearly isn't enough range. Some times I'll be cooking, walking around the kitchen, and talking on the speakerphone on a counter 8-10 feet away. Was not an issue with my OP1, neither was buzzing or an echo. Will test tonight.
     

    #4
  5. mr_rodge Eclair May 23, 2019

    mr_rodge, May 23, 2019 :
    I too had the OPO before the OP6 and had no issues. Cooking and walking around the kitchen was exactly what I was doing, I couldn't go anywhere!
     

    #5
  6. Drag0nWarr10r Donut May 23, 2019


    #6
  7. cbrvnm Cupcake May 23, 2019

    cbrvnm, May 23, 2019 :
    I also have complaints of echoing/buzzing from people talking to me as well as distorted voice at times. Can this be remedied through software or is it hardware defect?
     

    #7
    mr_rodge likes this.
  8. The1Lion Lollipop May 23, 2019

    The1Lion, May 23, 2019 :
    OMG - Feet and cm's? Is this a conversion test?!?!?!?!? :eek:

    20 feet is quite a distance, mic's aren't something you'd think would be messed with since no one ever talks about having the "latest and greatest" mic tech built in. If not mistaken the OP6 has two, one top and one bottom. Not sure about the OP7P, I didn't test it out as I don't have one but also don't remember for seeing it how many mic's it had - thinking it was similar with two?
     

    #8
  9. saikiran4ever Jelly Bean May 24, 2019

    saikiran4ever, May 24, 2019 :
    +1. Earpiece sound is bad on a HD call. I have already reported this. It's like sound from an fm radio. However, on a non hd call, it's good enough.
     

    #9
  10. Coastie Honeycomb May 24, 2019

    Coastie, May 24, 2019 :
    confirmed, very poor range, echoey, and poor volume on both ends using the speaker phone
     

    #10
  11. bdalaly Donut May 24, 2019

    bdalaly, May 24, 2019 :
    ok I'm glad it's not just me, made my first couple calls today and I can hear a sort of high pitched interference in the ear piece that's driving me nuts. I tlreally hope they can fix this with a software update.
     

    #11
  12. Coastie Honeycomb May 24, 2019


    #12
    destroyernr1 and mr_rodge like this.
  13. cas8180 Ice Cream Sandwich May 24, 2019

    cas8180, May 24, 2019 :
    this is a nightmare for me. I usually call my wife when I get off work and put my phone on speaker and put it in my console in my car. Now I can't. I have to shout and usually pick the phone up and hold it toy.fave while on speaker. with the op 6t I didn't have these problems. I literally went out tonight and bought a used op 6t just so I could have decent call quality. I will be returning my op 7 amateur.
     

    #13
    mr_rodge likes this.
  14. R1548165398791 Eclair May 24, 2019


    #14
  15. mr_rodge Eclair May 24, 2019

    mr_rodge, May 24, 2019 :
    Haha, guessing you're not in Britain. We still use miles, feet, inches, stones and lbs. But we also use km, m, cm and mm. There's no logic to where we use what, it's mental.
     

    #15
  16. mr_rodge Eclair May 24, 2019


    #16
  17. mr_rodge Eclair May 24, 2019

    mr_rodge, May 24, 2019 :
    A working speakerphone is pretty fundamental on a phone.
     

    #17
    R1548165398791 likes this.
  18. R1548165398791 Eclair May 24, 2019


    #18
  19. The1Lion Lollipop May 24, 2019

    The1Lion, May 24, 2019 :
    I do know here in the US a mechanic needs two sets of wrenches, one metric and one "US" :D:p. We also measure in "up yonder as the crow flies" ;)
     

    #19
    mr_rodge likes this.
  20. mr_rodge Eclair May 24, 2019

    mr_rodge, May 24, 2019 :
    Brilliant. Many moons ago I flew light aircraft and the fuel consumption figures were always one to watch; your gallons are different to ours!
     

    #20
    The1Lion likes this.