2
OP7T pro fingerprint issue via OnePlus 7T Pro

  1. AlbertoK
    Froyo Mar 6, 2020

    AlbertoK , via OnePlus 7T Pro , Mar 6, 2020 :
    hi there,


    Sorry to bother you.

    fingerprint in my device doesnt work properly.
    I tried mamy times to record my finger prints but nothing...

    to unlock the phone sometimes Need 3 or 4 times... and sometimes i must use PIN code...

    Is really boring for a so expensivephone

    Need I maybe Op assistance?
     
    Last edited: Mar 6, 2020

    #1
    O1518622935146 and Laurent59116 like this.
  2. mnshaikh
    Froyo Mar 6, 2020

    mnshaikh , Mar 6, 2020 :
    1) Make sure your finger or thumb isn't dry, as it gets difficult to read dry fingers for some reason.

    2) Try to register again to ensure all edges of the finger is covered.

    3) If you're trying to unlock in sunlight, you will mostly fail to unlock the device as there is too much light which somehow effects the fingerprint reader to read efficiently.
     

    #2
    NeonX89 likes this.
  3. AlbertoK
    Froyo Apr 7, 2020


    #3
    Laurent59116 likes this.
  4. thorgoth
    Donut Apr 7, 2020


    #4
    L1579614504872 likes this.
  5. Deactivated User
    Apr 8, 2020


    #5
  6. Deactivated User
    Apr 9, 2020


    #6
  7. Deactivated User
    Apr 11, 2020


    #7
  8. Deactivated User
    Apr 12, 2020


    #8
  9. AlbertoK
    Froyo Apr 14, 2020

    AlbertoK , Apr 14, 2020 :
    Thanks to everybody for answers... I've sent today my phone to oneplus for assistence.

    keep in touch (Y)
     

    #9