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[Open] 43Y1S pro Display- YT Issue May 9, 2022

  1. M1570270102680
    Cupcake May 9, 2022

    M1570270102680 , May 9, 2022 :
    Hi Team,

    I just bought oneplus 43Y1S pro TV. While viewing Youtube Videos, it plays smoothly only at 1080p resolution. When I tries to change it to 1440p or 2160p video is not playing (keeps on buffering). I'm using ACT Fibernet (100 Mbps) and able to view 1440p or 2160p videos from my computer without any issues using the same wifi.

    Need help regarding this.
     
    #1

  2. Moka24
    Honeycomb May 20, 2022

    #2
    Venky61 likes this.

  3. Venky61
    OnePlus TV Expert Community Expert May 20, 2022

    Venky61 , May 20, 2022 :
    While playing the video, go to youtube video options (more) and select "Stats for Nerds". It would show the dropped frames and also buffering health. This would clear is the issue is with Network or processing. Try that and share a screenshot.
     
    #3

  4. Milind.kadam
    Donut May 21, 2022

    Milind.kadam , via OnePlus Nord , May 21, 2022 :
    You can try venkys reply as well as my suggestion you are a regular YouTube viewer then every week go setting - App - select YouTube - clear cache - force to stop - reboot your tv and try. Side by side check with mobile hotspot network if dats speed is good in your area if it works fine then 100% it's a network bandwidth issue contact ISP .
     
    #4

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Last replied by Milind.kadam

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