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[Open] Hi picture problem- Q Series Oct 26, 2020 via OnePlus Community App

Venky61 , Oct 29, 2020 :

Can you share more details about the problem you are facing.

 

Q1578625812718 , via OnePlus Community App , Oct 29, 2020 :

Picture on corner big black dot on crner

 

Q1578625812718 , via OnePlus Community App , Oct 29, 2020 :

Q1578625812718 , via OnePlus Community App , Oct 30, 2020 :

Back spot

 

Q1578625812718 , via OnePlus Community App , Oct 30, 2020 :

My bill

 

Venky61 , Oct 30, 2020 :

Hi,
Contact the OnePlus Customer care via OnePlus Care App and request a service visit.

 

OALEXANDER , Oct 30, 2020 :

Bill removed for privacy reasons.

 

Q1578625812718 , via OnePlus Community App , Nov 18, 2020 :

Hi display issue no problem solve in one months

All step clear in ur one pus app complete register

 

Q1578625812718 , via OnePlus Community App , Nov 18, 2020 :

Tv display corner black spot

 

pablofg1978 , Nov 18, 2020 :

Thread merged

 

Yash Pratap Singh. , Nov 18, 2020 :

@Q1578625812718 It seems like a display panel damage. This is a hardware problem.
You should raise a complaint on the OnePlus care app. Register your device on the app and then raise a service request.

 

Q1578625812718 , via OnePlus Community App , Nov 19, 2020 :

Kiya hai per abhi tak nahi hua hai warranty period hai

 

Yash Pratap Singh. , Nov 19, 2020 :

So is it showing your service ID ?

 

Q1578625812718 , via OnePlus Community App , Nov 19, 2020 :

GMIJICALHSB1X REFRANCE ID

 

Yash Pratap Singh. , Nov 19, 2020 :

@Venky61 can you escalate this? If possible...

 

Q1578625812718 , via OnePlus Community App , Nov 19, 2020 :

Venky61 , Nov 19, 2020 :

I have escalated your case to the team. Hopefully your issue will be resolved soon.

 

Q1578625812718 , via OnePlus Community App , Nov 19, 2020 :

Yash Pratap Singh. , via OnePlus 7T Glacier Blue , Nov 19, 2020 :

So your service is now registered?