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[Open] Oneplus Y series update not showing.

  1. akhilmahajan18
    Cupcake Oct 31, 2020

    akhilmahajan18 , Oct 31, 2020 :
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    I'm unable to update my OnePlus Y series 43" tv. Few days back, the update was there but now it's showing already up to date, however, it's still on the older version.

    Serial Number : 013000BL7A041400CC
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    #1
  2. Venky61
    OnePlus TV Expert Community Expert Oct 31, 2020

    Venky61 , Oct 31, 2020 :
    Hey,
    Could be a software glitch. Can you try by resetting the device.
     

    #2
    akhilmahajan18 likes this.
  3. akhilmahajan18
    Cupcake Oct 31, 2020


    #3
    Venky61 likes this.
  4. akhilmahajan18
    Cupcake Nov 1, 2020


    #4
  5. syedrhashmi
    Gingerbread Nov 1, 2020

    syedrhashmi , via OnePlus Nord , Nov 1, 2020 :
    As you said, you are done resetting your TV, please login to gmail and connect with a wifi (broadband) not with mobile hotspot.
    Sometimes it will not show due to poor network
    However I have received it on my TV
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    #5
    Venky61 likes this.
  6. Venky61
    OnePlus TV Expert Community Expert Nov 5, 2020

    Venky61 , Nov 5, 2020 :
    I have shared your details with the team and hopefully you get the update notification soon.
     

    #6
  7. akhilmahajan18
    Cupcake Nov 5, 2020

    akhilmahajan18 , Nov 5, 2020 :
    Yes, I'm checking for the update with a broadband connection and connectivity is strong.
    Still no update.
    thanks for the assistance.
     

    #7
  8. akhilmahajan18
    Cupcake Nov 5, 2020

    akhilmahajan18 , Nov 5, 2020 :
    Thankyou for the quick response and help.
    Will wait for the update.
     

    #8