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Display OPX Amoled screen defect

  1. yogenderSingh1
    Honeycomb Apr 9, 2016

    yogenderSingh1 , Apr 9, 2016 :
    Ok. Mistake I guess. There are two pictures in the post n one attached below. I checked the first picture linked on the post. Not the attached image.
     

    #21
  2. Kirasek
    Donut Apr 9, 2016

    Kirasek , Apr 9, 2016 :
    ahhhh. You see. On the picture you checked there IS a gray texture - MY PHONE -.-
     

    #22
    yogenderSingh1 likes this.
  3. yogenderSingh1
    Honeycomb Apr 9, 2016

    yogenderSingh1 , Apr 9, 2016 :
    Hmm. That's clearly an issue!! You can see the grayish area clearly!! Though it's more pronounced in second image.
    That attached wallpaper is actually pure black.
     

    #23
  4. ostatnimc
    Jelly Bean Apr 9, 2016

    ostatnimc , Apr 9, 2016 :
    I can say only three words: worst support ever. They don't know what are they doing.

    @SoniaB
    Can you do something with this problem?
     

    #24
    SoniaB likes this.
  5. Abhi B
    Gingerbread Apr 9, 2016

    Abhi B , Apr 9, 2016 :
    Do one thing go to dialer dial *#808#, scroll down go to LCD test, tap the screen until it displays black check if you see any light coz that black is perfect and I dont see any back light maybe the phone is fine it might be just you
     

    #25
  6. Kirasek
    Donut Apr 9, 2016

    Kirasek , Apr 9, 2016 :
    I checked it and my display is again gray... Just like on attached photos. I'm sure now that my phone does not work properly. What now?
     

    #26
  7. xgecco
    Gingerbread Apr 9, 2016

    xgecco , Apr 9, 2016 :
    threat them with sueing
    so they have to do something
     

    #27
  8. TheSery73
    Froyo Apr 9, 2016


    #28
  9. TheSery73
    Froyo Apr 9, 2016

  10. Kirasek
    Donut Apr 9, 2016


    #30
  11. Kirasek
    Donut Apr 9, 2016

    Kirasek , Apr 9, 2016 :
    For me it does not metter if i'm on maximum or minimum brightness it's every time the same.
     

    #31
  12. SoniaB
    Nougat Head Moderator Apr 9, 2016

    SoniaB , Apr 9, 2016 :
    @Kirasek - have you contacted customer support again? Opened a ticket once more?
    If not, then that should be the first thing you do and see what support say.
    You can also PM me your ticket number and I can escalate to admins for you.
    Moving thread to support section also.
     

    #32
    azhar itachi likes this.
  13. princemichael
    Froyo Apr 9, 2016


    #33
  14. azhar itachi
    Eclair Apr 9, 2016

    azhar itachi , Apr 9, 2016 :
    Bro i dont find the problem in my opx..but do you face any problem with ur display when not in blacks.?
     

    #34
  15. Kirasek
    Donut Apr 9, 2016


    #35
  16. Kirasek
    Donut Apr 9, 2016

    Kirasek , Apr 9, 2016 :
    Of course but they don't answer me. I'll send You a PM
     

    #36
    SoniaB likes this.
  17. sumantamca
    Gingerbread Apr 9, 2016

    sumantamca , Apr 9, 2016 :
    I just downloaded the attached wallpaper and found my screen is black completely. Even in dark difficult to find my device with this wallpaper.
     

    #37
  18. TheSery73
    Froyo Apr 10, 2016