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orange pell stains on back of my 5T

  1. Deepukabali Eclair May 18, 2018

    Deepukabali, May 18, 2018 :
    yes bro what about OnePlus 6 r u buying r not
     

    #21
  2. W1517817146801 Donut May 18, 2018

    W1517817146801, May 18, 2018 :
    yeah, will be upgrading to it as well ;)
     

    #22
  3. Deepukabali Eclair May 18, 2018

    Deepukabali, May 18, 2018 :
    so r u buying OnePlus 6
     

    #23
  4. TaqdeerAhamad Cupcake May 18, 2018

    TaqdeerAhamad, May 18, 2018 :
    if we want to uograde to oneplus6 then how much we have to pay?
     

    #24
  5. W1517817146801 Donut May 18, 2018

    W1517817146801, May 18, 2018 :
    im Not sure bro
     

    #25
  6. Deepukabali Eclair May 18, 2018

  7. W1517817146801 Donut May 18, 2018


    #27
  8. The_Unkown Jelly Bean May 18, 2018

    The_Unkown, May 18, 2018 :
    reach to OnePlus team. and let us know what the customer care said to you . tag me with the reply.
     

    #28
  9. W1517817146801 Donut May 18, 2018

    W1517817146801, May 18, 2018 :
    I've spoken with them if there is no physical damage they will replace for free
    of cost itseems
     

    #29
    iamhashimirfan and The_Unkown like this.
  10. The_Unkown Jelly Bean May 18, 2018

    The_Unkown, May 18, 2018 :
    good , shall I also opt for that ? I have OnePlus 5. but very minor chipping issues. still in warranty.

    ok does the phone need to be in warranty ?
     

    #30
  11. W1517817146801 Donut May 18, 2018

    W1517817146801, May 18, 2018 :
    yes should be in warranty
     

    #31
    The_Unkown likes this.
  12. The_Unkown Jelly Bean May 18, 2018

    The_Unkown, May 18, 2018 :
    ok. my device is in warranty. will check the seriousness of the chipping then will consider. thanks .
     

    #32
  13. iamhashimirfan Cupcake May 18, 2018

    iamhashimirfan, May 18, 2018 :
    i contacted them and they said this is cosmetic damage and we won't change it for free.
     

    #33
  14. Liehjan KitKat May 18, 2018

    Liehjan, May 18, 2018 :
    It's paint coming of the device, most likely due to the free case provided with the phone... Smudges and dirt is stuck between the case and the phone.. What you can do is apply a skin on your phone, or take it to a service center and maybe they change it under warranty
     

    #34
  15. iamhashimirfan Cupcake May 18, 2018

  16. Liehjan KitKat May 18, 2018


    #36
  17. TaqdeerAhamad Cupcake May 18, 2018

    TaqdeerAhamad, May 18, 2018 :
    Hi bro...!
    my device had the same problem, I went to one plus store today after we discussed on this. They have chnaged my back case and provided me a Pouch which is worth of 1000₹ for free..![e]1f60d[/e] they told thatbtheybwere instructed to do this. I am.bangalore and i have replaced my back case at one plus store, Brigade road.
     

    #37
  18. Deepukabali Eclair May 18, 2018

    Deepukabali, May 18, 2018 :
    really sure ra bro please tell me I want also to change my case
     

    #38
  19. W1517817146801 Donut May 18, 2018

    W1517817146801, May 18, 2018 :
    did they did replace on same day???
    I mean how much time it took in total
     

    #39
  20. Liehjan KitKat May 18, 2018

    Liehjan, May 18, 2018 :
    All should have the same rules, what I've been seeing on this forum for a while is that Service centers(usually located in India) where you can discuss the issue face to face will get it fixed under warranty, but discussing this with online support it goes under "cosmetic damage, not covered by warranty"
     

    #40