2
Order Canceled

  1. Oliver-Birch
    Honeycomb Nov 19, 2014

    Oliver-Birch , Nov 19, 2014 :
    I recently was very lucky and received an invite. I got through to PayPal but had problems verifying my account. My order now says canceled =( Do i have to wait to get another invite or can i 're-do' my order payment?? Thanks for the help!
     

    #1
    SugaDew and farid2303 like this.
  2. kelwin7
    Cupcake Nov 21, 2014

    kelwin7 , Nov 21, 2014 :
    Guys,

    OPO somehow cancelled my order for no reason. I've contacted the customer support and only got a generic reply days later to read the faq. There's no mention in the faq of why orders can be cancelled.

    Anyone have an idea?

    Thanks
     

    #2
    SugaDew likes this.
  3. Oliver-Birch
    Honeycomb Nov 21, 2014

    Oliver-Birch , Nov 21, 2014 :
    My order was cancelled due to 3 inactive Paypal verification, not sure if your payment process was accepted? I received a new invite and my OPO should be here tomorrow! =) Hope you get your problem sorted soon!
     

    #3
  4. SugaDew
    Jelly Bean Nov 23, 2014

    SugaDew , Nov 23, 2014 :
    Same here....
     

    #4
  5. Ycantibeu21
    Jelly Bean Nov 23, 2014


    #5
    pipecpa likes this.
  6. SugaDew
    Jelly Bean Nov 23, 2014

    SugaDew , Nov 23, 2014 :
    That's close to the situation I'm in... During preorder,, the glitch cause 3 orders to my paypal....
    All the orders were cancelled... how do I at least get one of the orders???
     

    #6
  7. SugaDew
    Jelly Bean Nov 23, 2014

    SugaDew , Nov 23, 2014 :
    I can't reorder because I don't have an invite..
    Is there a way to get an order that was cancelled (not by me) reInstated..??
     

    #7
  8. Oliver-Birch
    Honeycomb Nov 23, 2014

    Oliver-Birch , Nov 23, 2014 :
    Unfortunately Im not sure there is a way to continue to the payment after it says canceled. You may have to wait until you get an invite or next pre-release! Sorry for your misfortune.
     

    #8
    SugaDew likes this.
  9. pipecpa
    Lollipop Nov 23, 2014


    #9
  10. Oliver-Birch
    Honeycomb Nov 23, 2014


    #10
  11. SugaDew
    Jelly Bean Nov 23, 2014

    SugaDew , Nov 23, 2014 :
    Awwwww.... Just some wishful thinking on my behalf.. I hope OnePlus gets it worked... I did a support ticket
    Seeing as how I wasn't the one that cancelled.. I have no idea why it cancelled :(
     

    #11
  12. pipecpa
    Lollipop Nov 23, 2014

    pipecpa , Nov 23, 2014 :
    It means that the topic has been discussed before and an moderator is going to come and close this thread in short order.
     

    #12
  13. laxman_9381
    Eclair Nov 23, 2014


    #13
  14. viswanath.ala
    Gingerbread Nov 23, 2014

    viswanath.ala , Nov 23, 2014 :
    now how ru feeling this was the same feeling when i came to know that i should have an invite to purchase it
     

    #14
  15. Oliver-Birch
    Honeycomb Nov 23, 2014

    Oliver-Birch , Nov 23, 2014 :
    I also did a support ticket when i wrote this thread, and have had no response. Guess they are busy with all the pre-orders. Luckily i received another invite and my OPO will be here tomorrow =)
     

    #15
    SugaDew likes this.
  16. Oliver-Birch
    Honeycomb Nov 23, 2014

    Oliver-Birch , Nov 23, 2014 :
    Feeling very happy atm! Getting my phone delivered tomorrow! Go on the invites forum and press refresh a few times. Click on a thread where there giving away invites and comment to try win one! Worked for me after 15 mins of trying. Good luck!
     

    #16
  17. Oliver-Birch
    Honeycomb Nov 23, 2014

    Oliver-Birch , Nov 23, 2014 :
    Ok, next time just link the thread as well. Would be helpful...
     

    #17
  18. FRANNAVARRO
    Gingerbread Nov 23, 2014


    #18
  19. missy.wyman
    Honeycomb Nov 23, 2014

    missy.wyman , Nov 23, 2014 :
    I would try to re-do the order if possible
     

    #19
  20. Oliver-Birch
    Honeycomb Nov 23, 2014

    Oliver-Birch , Nov 23, 2014 :
    After i wrote this thread, i received a second invite! My OPO will be here tomorrow, so its not all bad news!
     

    #20