1
OS11 call recording via OnePlus 6

  1. christophereuben
    Eclair Oct 14, 2021

    christophereuben , via OnePlus 6 , Oct 14, 2021 :
    After the update of OS 11 unable to find the call recording settings and also call recording folder

    We are missing all the old call files too

    Please slove this Asap
     

    #1
    Rahul.SP likes this.
  2. Rahul.SP
    Cupcake Oct 14, 2021

    Rahul.SP , via OnePlus 6 , Oct 14, 2021 :
    Same is with me also after I update my phone this morning pictures in my whatsapp not opening first i though it is whatsapp app problem I removed that and now my device is not able to get that back. I'm unable to open that now
     

    #2
  3. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Oct 14, 2021

    Artemus , Oct 14, 2021 :
    Android 11 changed how media is stored by apps called "scoped storage".
     

    #3
    Auristic likes this.
  4. christophereuben
    Eclair Oct 18, 2021

    christophereuben , via OnePlus 6 , Oct 18, 2021 :
    How do we find the call recording if there is change in settings per new OS

    I am unable to find the call recordings in the file manager

    Could you please help to find them
     

    #4
  5. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Oct 18, 2021

    Artemus , Oct 18, 2021 :
    Use a third-party file manager, like ES File Explorer or something.
     

    #5
    Auristic likes this.
  6. kramik
    Honeycomb Oct 18, 2021

    kramik , Oct 18, 2021 :
    Why a third-party app?
    The OnePlus Files app does this without requiring another.
     

    #6
  7. Artemus
    Junior Moderator, Community Hero 2020 Junior Moderator Oct 18, 2021

    Artemus , Oct 18, 2021 :
    Because of how scoped storage works and where it's located. The stock file manager isn't allowed to snoop inside system files for whatever reason but third-party don't seem to have these restrictions.
     

    #7
    Auristic likes this.
  8. kramik
    Honeycomb Oct 18, 2021

    kramik , Oct 18, 2021 :
    I'm going to insist.
    I can view my recordings with the Native Files App.
     

    #8
  9. christophereuben
    Eclair Oct 19, 2021

    christophereuben , via OnePlus 6 , Oct 19, 2021 :
    Still unable to find the path for the call recording

    The recording folder is empty

    Can you please guide me the path
     

    #9
  10. kramik
    Honeycomb Oct 19, 2021

    kramik , Oct 19, 2021 :
    Go to Files - Android - data - com.oneplus.communication.data - files - Record - PhoneRecord and inside you have your recordings.
     

    #10