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OTA 38R update not working

  1. FriendlyFiend
    Honeycomb Oct 8, 2014

    FriendlyFiend , Oct 8, 2014 :
    Anyone else unable to get the 38R OTA update to work?

    I'm currently on 33R. After downloading the 38R update, when the phone reboots I get the following message ...
    "Finding update package ...
    E: unknown volume for path [/storage/emulated/0/Android/data/com.cyngn. fota/cache/cm-bacon-3628510d76-to-ac1ccf7921-signed.zip]
    E:Can't mount /storage/emulated/0/Android/data/com.cyngn. fota/cache/cm-bacon-3628510d76-to-ac1ccf7921-signed.zip
    Installation aborted."

    Anybody have a solution?
     

    #1
    Miguel2791 likes this.
  2. AlbertTY
    Honeycomb Oct 8, 2014


    #2
  3. Radu
    Donut Oct 8, 2014

    Radu , Oct 8, 2014 :
    same here, i don't see it yet though there are users on the xda forum saying they have it since yesterday. So i will wait a few more days to see what happens.
     

    #3
  4. davecgc
    Honeycomb Oct 8, 2014

    davecgc , Oct 8, 2014 :
    Are you totally on stock 33R (i.e. stock kernel, no changes to any system files etc)?
     

    #4
  5. manosome
    Jelly Bean Oct 8, 2014

    manosome , Oct 8, 2014 :
    still waiting for the update notification. i think have to wait till next week.
    location: Russia
     

    #5
  6. Robxxx7
    KitKat Oct 8, 2014

    Robxxx7 , Oct 8, 2014 :
    Its working perfectly ... what you need to do is fill your phone with water ...stick it in the microwave and then heat it up to within an inch of its life ..then try again ..it should work ... otherwise try Search
     

    #6
  7. sapporo1
    Gingerbread Oct 8, 2014

    sapporo1 , Oct 8, 2014 :
    hey dude..this is solution
    when you see that error
    choose-Android and data and com.cyngn. fota and cache
    and select file and install it.
     

    #7
    ROYY, jrgillespie, andyt8765 and 11 others like this.
  8. uriah_vdw
    Cupcake Oct 8, 2014


    #8
    MakaG likes this.
  9. ganstakillerz
    Ice Cream Sandwich Oct 8, 2014


    #9
  10. ganstakillerz
    Ice Cream Sandwich Oct 8, 2014

    ganstakillerz , Oct 8, 2014 :
    Also when you boot to recovery instead of choosing update automatically, manually select update to install option, then browse to the location of the OTA update.
     

    #10
    mmazur and FriendlyFiend like this.
  11. FriendlyFiend
    Honeycomb Oct 8, 2014

    FriendlyFiend , Oct 8, 2014 :
    Worked like a charm! Thanks so much. All very odd as I was on stock 33R.
     

    #11
    ganstakillerz likes this.
  12. ganstakillerz
    Ice Cream Sandwich Oct 8, 2014

    ganstakillerz , Oct 8, 2014 :
    Another thing you can do is to move the download ZIP file from the current location and stick it at the root of the internal storage space. Use something like Astro file manager or ES File Explorer
     

    #12
    FriendlyFiend likes this.
  13. jusef
    Eclair Oct 8, 2014


    #13
  14. FriendlyFiend
    Honeycomb Oct 8, 2014

    FriendlyFiend , Oct 8, 2014 :
    Thanks to everyone above for the help. The OPO community has to be one of the most helpful out there. Glad to be part of it!
     

    #14
    Miguel2791 likes this.
  15. leemartin
    Lollipop Oct 8, 2014


    #15
  16. KarolN
    Gingerbread Oct 8, 2014

    KarolN , Oct 8, 2014 :
    i found the file but wondering how to start it from there. i use android assistant and he ask for a program to launch that baby? any idea? sorry for that newbie question
     

    #16
  17. Miguel2791
    Gingerbread Oct 8, 2014

    Miguel2791 , Oct 8, 2014 :
    Had the same problem i think what causes it was a corrupt download file bcause the first time it prompted me to dowload the update it would take a while but not download anything and ask me to download again for a while i would cancel and download untill it finally download it and takee to the same error as posted by OP, I selected the update manually as sugested by sapporo1 and it update without problem. :)
     

    #17
  18. KarolN
    Gingerbread Oct 8, 2014

    KarolN , Oct 8, 2014 :
    yes but how did you run the update file or with which explorer? i can find the file but don't know which program to use to run it?
     

    #18
  19. bryanccw
    Froyo Oct 9, 2014

    bryanccw , Oct 9, 2014 :
    i just got OTA update, no issue now.

    Previously I did tried on sideload, with the same error as well
     

    #19
  20. redwingzfan21
    Cupcake Oct 9, 2014


    #20