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OTA 5.1.4 stuck

  1. Chisko
    Cupcake Sep 2, 2019

    Chisko , Sep 2, 2019 :
    Hi. I recently had to factory reset my 5T. It has 7.1.1 by default and I get the update notification right away, but it gets stuck, almost always at 0.3%, the number rarely increases but always gets stuck at some point. Installing locally doesn't work either. Wiping the caché doesn't help, I don't know what's going on. Please help
     

    #1
  2. stark2991_PL
    KitKat Sep 2, 2019

    stark2991_PL , Sep 2, 2019 :
    Have you tried to download the full OTA package on the PC and transfer it to the phone?
     

    #2
  3. the_o2
    Marshmallow Sep 2, 2019

    the_o2 , Sep 2, 2019 :
    Try:

    1)From the file manager enable show hidden files and head over to .OTA folder and delete the file in that folder. Now download the update with a stable network(especially wifi if possible).

    or


    2)Download the full zip from OnePlus downloads website(https://downloads.oneplus.com)


    Btw which version you updating??
     

    #3
    Chisko likes this.
  4. Chisko
    Cupcake Sep 2, 2019

    Chisko , Sep 2, 2019 :
    The first point did the trick, thank you so much! It came with 7.1.1 and tries to update to 5.1.4.
     

    #4
    the_o2 likes this.
  5. Chisko
    Cupcake Sep 2, 2019

    Chisko , Sep 2, 2019 :
    Yes, that's what I meant by "installing locally"
     

    #5
  6. the_o2
    Marshmallow Sep 3, 2019

    the_o2 , Sep 3, 2019 :
    Always welcome, have a great day :)
     

    #6