31
Out of stock while purchasing

  1. Almostheroic
    Cupcake Apr 15, 2020

    Almostheroic , Apr 15, 2020 :
    What a debacle, makes me question the seriousness of the company. If they want to go into the Premium phone market they seriously have to step up their game.
     

    #81
  2. Dahle
    Cupcake Apr 15, 2020


    #82
  3. AndroidPurity , via OnePlus Community App , Apr 15, 2020 :
    I talked with a chat agent who said....

    ME: I tried to preorder a phone and it says sold out. Is that accurate? If so, will there be more available today?

    AGENT: I can understand your concern. Do not worry the product will be back on stock soon

    ME: Today?

    AGENT: We do not have any official confirmation yet so I would request you to stay tuned to our official website.

    ME: Will the Glacial Green color be available for preorder when they are back in stock?

    AGENT: I really wish I could say yes but still we did not receive any official conformation on this but when we do will post it on our official social media pages as well


    Summary: Basically no help of any real information at all. Pretty sure it was a robot since it replied the same thing twice on 2 occassions.
     

    #83
  4. iamtrombone
    Donut Apr 15, 2020


    #84
  5. brandon.sikes89
    Donut Apr 15, 2020


    #85
  6. DonJuan1285
    Donut Apr 15, 2020

    DonJuan1285 , Apr 15, 2020 :
    same
     

    #86
  7. nishwanth
    Gingerbread Apr 15, 2020

    nishwanth , Apr 15, 2020 :
    i do not believe that happened today. i clearly put it in cart and while checking out it went out of stock.
     

    #87
  8. tiemishuu101
    Gingerbread Apr 15, 2020


    #88
  9. sjw985
    Cupcake Apr 15, 2020

    sjw985 , Apr 15, 2020 :
    Confirmed... I posted and complained early - I was refreshing every couple of minutes. The 12GB Onyx came up again and I was able to complete the purchase. Within the last 5 minutes.
     

    #89
  10. kevonn95
    Honeycomb Apr 15, 2020


    #90
  11. nevernowhy
    Cupcake Apr 15, 2020


    #91
  12. Bullet25fxbx
    Donut Apr 15, 2020

    Bullet25fxbx , Apr 15, 2020 :
    Great.... Now I can add it to the cart no problem but each time I try and checkout. Nope Out of Stock...
    Jesus...
     

    #92
    W1586885274851 likes this.
  13. webs50
    Donut Apr 15, 2020

    webs50 , Apr 15, 2020 :
    So did they only have a few phones to sell?? This is total bullshit! I have bought 6 Oneplus phones over the years but this really pisses me off!! I was on the computer at 11;45 central. I had a phone in my cart and then it said out of stock!!!!

    Not Happy
     

    #93
  14. iamtrombone
    Donut Apr 15, 2020

    iamtrombone , Apr 15, 2020 :
    i removed the wireless charger as a "free gift" and everything worked fine for me. try that. im gonna call support tomorrow and check into still getting those "free gifts" since their website clearly sucks
     

    #94
  15. dpharel01
    Cupcake Apr 15, 2020

    dpharel01 , via OnePlus 5 , Apr 15, 2020 :
    Click add to cart, added my mailing information that is was out of stock and removed. OnePlus chat say "Regarding restock you will receive the details please do not worry"
     

    #95
  16. OnePlusFan1919
    Gingerbread Apr 15, 2020

    OnePlusFan1919 , Apr 15, 2020 :
    Like this?
     

    Attached Files:


    #96
    Goldbondx likes this.
  17. axb2014
    Froyo Apr 15, 2020

    axb2014 , Apr 15, 2020 :
    IF IT SAYS OUT OF STOCK, THEY ARE OUT OF THE EARBUDS. REMOVE THEM, KEEP THE CHARGER IN AND YOU WILL BE ABLE TO COMPLETE, SORRY FOR CAPS JUST NEED TO GET THIS OUT THERE ASAP
     

    #97
  18. Goldbondx
    Eclair Apr 15, 2020

    Goldbondx , Apr 15, 2020 :
    something is really broken..you can now add and go to check out but says I have 3 items in cart and zero's out.
     

    #98
  19. AndroidPurity , via OnePlus Community App , Apr 15, 2020 :
    Guys complaining in the past 5 minutes. Go look they show in stock now. Unfortunately not for the Glacial Green. They advertise the Glacial Green as the main color, but then do not allow it for preorder. What kind of trickery is that?
     

    #99
  20. iamtrombone
    Donut Apr 15, 2020

    iamtrombone , Apr 15, 2020 :
    actually i removed the charger and i got it to work for me. kept the buds. still gonna call support and ask for my free stuff tomorrow.