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Oxygen 11, ringtone set problem via OnePlus 7T Pro

  1. Muhammad.Musa , via OnePlus 7T Pro , Apr 18, 2021 :
    Hi
    I updated my OP 7T PRO to oxygen 11 and I figured that I can't set a ringtone at all, whenever I set a ringtone for each SIM, it goes back to same selection "cust_ringtone".

    I need your support and help.
    1618741177877.jpg
     

    #1
  2. J4t1np4r3kh
    OnePlus Accessory Tester Apr 18, 2021

    J4t1np4r3kh , Apr 18, 2021 :
    Is "cust_ringtone" meant to be custom ringtone, where it's essentially a placeholder for whatever custom ringtone you have set.

    Potentially a coding bug, or maybe just a simplification in the coding.

    Try restarting your phone and see if it remains like that?
     

    #2
    Aaron2017 and Muhammad.Musa like this.
  3. Muhammad.Musa , via OnePlus 7T Pro , Apr 18, 2021 :
    I restarted it and cleared cache, same problem.
     

    #3
  4. Muhammad.Musa , via OnePlus 7T Pro , Apr 18, 2021 :
    And the cust_ringtone is no ringtone, when I receive a call the ringtone is only peeps
     

    #4
  5. J4t1np4r3kh
    OnePlus Accessory Tester Apr 18, 2021

    J4t1np4r3kh , Apr 18, 2021 :
    Are you on the latest update? There was a HotFix that was rolled out recently
     

    #5
    Muhammad.Musa and Aaron2017 like this.
  6. Muhammad.Musa , via OnePlus 7T Pro , Apr 18, 2021 :
    I received only one update for oxygen os 11.0.0.2 before two days.
    My device is oneplus 7t pro mclaren edition
     

    #6
  7. J4t1np4r3kh
    OnePlus Accessory Tester Apr 18, 2021

    J4t1np4r3kh , Apr 18, 2021 :
    That is the most up to date OOS version. This does seem like a strange bug to me. I'd advise you report it in the following area:

    https://forums.oneplus.com/feedback
     

    #7
    Muhammad.Musa and Aaron2017 like this.

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