Oxygen 11 - Stuck on Speakerphone via OnePlus 7 Pro

  1. jonathan.e.arias
    Cupcake Apr 23, 2021

    jonathan.e.arias , via OnePlus 7 Pro , Apr 23, 2021 :
    Updated my phone yesterday to Oxygen OS 11 and ever since then my incoming calls are stuck on speaker, using only the bottom speaker. If i turn on speaker mode, the phone call comes through both phone speakers. Outgoing calls work as normal but i am not able to use the handset since the update for incoming calls. Anyone else having this issue?


    U1576005484567 likes this.
  2. Best Answer

  3. JHook204
    Cupcake Apr 23, 2021

    JHook204 , Apr 23, 2021 :
    Also having this issue after update to Oxygen OS GM1915 Model. Inbound calls come out down facing speaker and sounds like I'm on speaker phone. Call can easily be heard several feet away from the device. Changing to speaker mode makes call volume come out of both speakers.

  4. drl431
    Community Hero 2020 Apr 23, 2021

    drl431 , Apr 23, 2021 :
    Hi, try clearing the cache for the phone app, then restart the device.

  5. JHook204
    Cupcake Apr 23, 2021

    JHook204 , Apr 23, 2021 :
    Cleared the cache and restarted the device. Issue continued without change. Additionally, this only happens on inbound calls as outbound calls behave as expected.

    jonathan.e.arias likes this.
  6. O1586217063979 , via OnePlus 7 Pro T-Mobile , Apr 23, 2021 :
    Also have this issue as well. I was pretty sure that the incoming call was NOT coming out of the bottom speaker, but now I know this isn't just me.
    Clearing Phone app cache and restarting didn't resolve it.

  7. Dacam
    Cupcake Apr 23, 2021

    Dacam , Apr 23, 2021 :
    I also updated the phone to android/OxygenOS 11, I am using T-Mobile service.
    I am experiencing the same issue with my phone now, ALL calls, incoming and outgoing, are through the speakerphone. It is quite annoying to answer the phone and adjust the volume every single time

    jonathan.e.arias likes this.
  8. jonathan.e.arias
    Cupcake Apr 24, 2021

  9. JHook204
    Cupcake Apr 24, 2021

    JHook204 , Apr 24, 2021 :
    So far this work around corrects the issue until it can be properly patched. Thanks for this.


  10. #11
  11. dkman610
    Donut May 5, 2021

    dkman610 , May 5, 2021 :
    I don't have a "hearing aid compatability" on my OnePlus 7 global version??? Just "hearing aids" and it wants me to pair something to it?

  12. dkman610
    Donut May 5, 2021

    dkman610 , May 5, 2021 :
    I do NOT have a "hearing aid compatibility" option? Just "hearing aids" and then it wants me to pair something to it

  13. dkman610
    Donut May 5, 2021

  14. dkman610
    Donut May 6, 2021

    dkman610 , May 6, 2021 :
    Any new updates/news on this puppy yet I had three calls come in last night that I had to have on my speaker phone this is quite annoying. Customer support on OnePlus told me to reset the phone which I did and all that did was create a whole new mess of issues for me since I lost some info because the backups never work right for me nor do they load like they say they do/will.

  15. audifanatic
    Donut May 8, 2021

    audifanatic , May 8, 2021 :
    I too just reset my phone. Same issue

    dkman610 likes this.
  16. dkman610
    Donut May 8, 2021

    dkman610 , via OnePlus 7 , May 8, 2021 :
    Infuriating that I have to mess up all my settings only for the problem to not be solved and they just always default to resetting the phone which is BS.

  17. audifanatic
    Donut May 8, 2021

    audifanatic , via OnePlus 7 Pro , May 8, 2021 :
    I just called them and they were like "yeah... you already did everything you could. It's a known bug that'll hopefully be fixed in the next update.

    dkman610 likes this.