OxygenOS 3.0 Q&A with Helen

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  1. sticklebricks
    Froyo Jun 9, 2016

    sticklebricks , Jun 9, 2016 :
    Thanks @Helen , the update makes the phone so quick!

    Hopefully these questions are easy...

    1. Is there plans to bring back option for different ring tones for the different sim cards?

    2.I really like the new clear apps brush in recent screens. Is there a way of keeping an app exempt from this as I'd rather it didn't stop lux auto brightness

  2. bestlands
    KitKat Jun 9, 2016

    bestlands , Jun 9, 2016 :
    What is that approach, I would say Helen to be more transparent about features you want to implement, maybe ask our thoughts/bring more suggestions from the average consumer, that'd the way to build back the never settle dream and have the users involved in your phone/operating system.

    Mr. BG, kpmak, Dan 1+2 and 2 others like this.
  3. Jerome Alex
    Cupcake Jun 9, 2016

    Jerome Alex , Jun 9, 2016 :
    Thanks for d immediate reply der is something more dat I wld like to knw

    Although opo's software is managed by cm bt dey received updates frm kitkat or jellybean to latest MM so WILL OPT receive more android updates after N

    keval_97 likes this.
  4. niadh
    Froyo Jun 9, 2016

    niadh , Jun 9, 2016 :
    Double tap doesn't turn off the display for me, using the OnePlus Launcher? Should it? But I have found the fingerprint scanner issues are irrespective of how the device was locked (timed out, power button, double-tab if using a different launcher, etc).
    It's a shame, as this really is the only issue I'm having with the device since the battery life fixed during the 3.0.2 update. But it's a huge issue, as it makes the fingerprint scanner nearly obsolete.

    R@pt0r likes this.
  5. Eshan_Anand
    Jelly Bean Jun 9, 2016

    Eshan_Anand , Jun 9, 2016 :
    @Helen one suggestion though as you may be aware of all the hatred/impatient talks related to OS updates, so it will be very convenient if there is a regular communication no matter how bad(even if it is MM Beta :p) :)

    Yashrajsinh and Tobikage like this.
  6. Gaurav Rohilla
    Lollipop Jun 9, 2016

    Gaurav Rohilla , Jun 9, 2016 :
    now all news people would post this tomorrow. oneplus 2 will be getting android N update confirmed by staff member. :p

    Abdur Desai, Nvds, yash singh and 6 others like this.
  7. Helen
    Honeycomb Jun 9, 2016

    Helen , Jun 9, 2016 :
    We are investigating this issue right now, it seems a bit random and not consistently reproducible but we trying to root cause the issue. As soon as we have a patch we'll roll out an update.

    maestrorafi, Mr. BG, krv09 and 9 others like this.
  8. Mohanad M.G
    Donut Jun 9, 2016

    Mohanad M.G , Jun 9, 2016 :
    What about Sound, since MaxxAudio was removed in the new MM, how can we adjust sound settings , where is Dirac HD ?

    lahratla and hairey94 like this.
  9. Helen
    Honeycomb Jun 9, 2016

    Helen , Jun 9, 2016 :
    Feedback taken :)

  10. Red_Devil2106
    Eclair Jun 9, 2016

    Red_Devil2106 , Jun 9, 2016 :
    Hey @Helen
    I cannot open the permissions for apps like WhatsApp and hike it just crashes back to the settings window
    Can you help ??
    Thanks ....
    Last edited: Jun 9, 2016

  11. Helen
    Honeycomb Jun 9, 2016

    Helen , Jun 9, 2016 :
    Dirac HD is deeply integrated and tuned to optimize sound quality so it's on by default.

  12. anish_bhopi
    Gingerbread Jun 9, 2016

    anish_bhopi , Jun 9, 2016 :
    Q1)how to solve bootloop?
    Q2) what about Maxx audio effects?
    Q3) Any further update after 3.0.2 for OnePlus2? OnePlusX?
    Q4) after Installing OTA of OxygenOS 3.2.0 many users facing random bugs... but data factory reset solve all...?why?

    hairey94 likes this.
  13. Helen
    Honeycomb Jun 9, 2016

    Helen , Jun 9, 2016 :
    @Teja Naga Bharan will reach out to you directly and help out with this.

    maestrorafi, Mr. BG, otto2 and 2 others like this.
  14. Jerome Alex
    Cupcake Jun 9, 2016

    Jerome Alex , Jun 9, 2016 :
    There is double tap on the status bar to turn off d screen available by default in older OOS version as well as MM bt it only works wen u r in your lockscreen (where u r prompted to put your pin/fingerprint)

  15. kumarsiddhi
    Donut Jun 9, 2016

    kumarsiddhi , Jun 9, 2016 :

    Problem: After update incoming calls are not ringing.
    Solution (more workaround): use notification slide to move up and down and it should work

    krv09 likes this.
  16. ravi.leo1012
    Gingerbread Jun 9, 2016

    ravi.leo1012 , Jun 9, 2016 :
    You should read the previous comments first, before putting same questions.

    1, 2 and 3 are already answered above.

  17. anish_bhopi
    Gingerbread Jun 9, 2016

    anish_bhopi , Jun 9, 2016 :
    Dirac HD removed... will be best information of the further OTA... #NeverSettle

    sammy7838, lahratla, alexdru and 3 others like this.
  18. rohit.agwal
    Eclair Jun 9, 2016

    rohit.agwal , Jun 9, 2016 :
    @Helen Can you please help with the data backup at least!! I need to do that before factory reset to solve my problems. When I connect it to Windows Laptop it says USB not recognized.
    I cannot wait for the fix for Contacts, Ringer etc and require data backup urgently to do factory reset.

    anish_bhopi likes this.
  19. deppchef666
    Gingerbread Jun 9, 2016

    deppchef666 , Jun 9, 2016 :
    Sure it should work. But dt2w only work on the status bar. Try it there.

  20. Eshan_Anand
    Jelly Bean Jun 9, 2016

    Eshan_Anand , Jun 9, 2016 :
    Works fine here.
    per custom I could only suggest to clean flash :)