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[Answered] Parallel Apps (WhatsApp) Crashes after Oxygen 5.0.3 Update

  1. fruitie
    Froyo May 29, 2018

    fruitie , May 29, 2018 :
    After I updated my OP3T to the official Oxygen 5.0.3 on 26 May 2018, my Parallel Apps (WhatsApp) will crash every time I send a message. No issue though when I receive messages. This is annoying as I depend a lot on this app for my daily work.
    I have cleared app cache and data - doesn't help.
    I have uninstalled and reinstalled both official and Parallel Apps WhatsApp - doesn't help too.

    Add on: This seems to only affect 1 to 1 messages, group messages are fine.

    Update on 31.05.2018: OnePlus Bug Hunter has provided solution! This issue can be fixed by installing a repairing apk, here's the the link to it.

    https://drive.google.com/open?id=17HTX0-eTDsGllXOB3H3JLg-q4cnKhaIc


    I have tried and it is working!
     
    Last edited: May 31, 2018

    #1
  2. katy.barraud
    Cupcake May 29, 2018


    #2
    rizwanuzzaman87 likes this.
  3. Pietervdkaaden
    Cupcake May 29, 2018


    #3
  4. katy.barraud
    Cupcake May 29, 2018


    #4
  5. Frozenable
    Eclair May 29, 2018


    #5
  6. katy.barraud
    Cupcake May 29, 2018

  7. fruitie
    Froyo May 30, 2018

    fruitie , May 30, 2018 :
    Yes, thanks for specifying on this part. Maybe I will edit the thread to add in this. If anybody is having issue for group chat messages, then please let me know.
     

    #7
  8. Amitop
    Cupcake May 30, 2018


    #8
  9. imsyedadnan
    Cupcake May 30, 2018


    #9
  10. G_Lee_Zhi_Ying_JOzv
    Cupcake May 30, 2018


    #10
  11. NatashaSehgal
    Cupcake May 30, 2018


    #11
  12. Miss Cherry
    Cupcake May 30, 2018


    #12
  13. rizwanuzzaman87
    Cupcake May 30, 2018

    rizwanuzzaman87 , May 30, 2018 :
    I am experiencing the same issue on oneplus 3 for 1 on 1 message and group messages seems to be working fine. Please help
     

    #13
  14. gokulkarthick
    Cupcake May 30, 2018


    #14
  15. leto78
    Cupcake May 30, 2018

    leto78 , May 30, 2018 :
    I also discovered that if I use the whatsapp Web, it doesn't crash. It is only when sending messages on the phone.
     

    #15
  16. kupp
    Cupcake May 31, 2018

    kupp , May 31, 2018 :
    Last week I upgraded from 5.0.2 to 5.0.3 via Oxygen Updater app. I noticed the same issue: Parallel Whatsapp crashing after sending message. Completely reinstalling both Whatsapp apps didn't help. I went back to 5.0.2 yesterday. Needless to say the issue doesn't appear in 5.0.2.
     

    #16
  17. G_sanjay_kumar_aLAI
    Eclair May 31, 2018


    #17
  18. fruitie
    Froyo May 31, 2018

    fruitie , May 31, 2018 :
    Hi all, I already got the solution from one of the OnePlus Bug Hunters. I have tried it myself and can confirm it is working.

    This issue can be fixed by installing a repairing apk, here's the the link to it and please download and install it, then check if it happens again.

    https://drive.google.com/open?id=17HTX0-eTDsGllXOB3H3JLg-q4cnKhaIc

    I will update this solution into first post.

    My sincerest appreciation to OnePlus team for being so attentive to our feedback here and provided us a quick solution. This reason itself gives me confidence to continue supporting OnePlus products. Thank you!
     

    #18
    franz74, ummangsb, monnolo and 2 others like this.
  19. Amitop
    Cupcake May 31, 2018


    #19
  20. leto78
    Cupcake May 31, 2018


    #20