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Parallel what's app issue via OnePlus 8

  1. Girishcbe
    Donut Mar 2, 2021

    Girishcbe , via OnePlus 8 , Mar 2, 2021 :
    Hi,

    When tried to attach image in parallel what's app the gallery doesn't show the images fully and not able to attach it.

    Also not more than 1 image is able to attach through parallel what's app.

    Is there any solution for this.

    1614707533791.jpg
     

    #1
  2. Anandita Gupta
    Cupcake Mar 6, 2021


    #2
  3. the_o2
    OnePlus 9 Series Expert Community Expert Mar 6, 2021

    the_o2 , Mar 6, 2021 :
    It's a bug better to report this bug here

    https://forums.oneplus.com/feedback
     

    #3
    Girishcbe likes this.
  4. Girishcbe
    Donut Mar 16, 2021


    #4
    the_o2 likes this.
  5. the_o2
    OnePlus 9 Series Expert Community Expert Mar 16, 2021

    the_o2 , Mar 16, 2021 :
    That's great and thanks for telling your issue get solved.

    Enjoy the device 😊
     

    #5
    Girishcbe likes this.

  6. #6
  7. hey_im_pankaj , via OnePlus 8 Pro Glacial Green , Mar 17, 2021 :
    I face this issue when I delete some photos/videos from gallery. Then open parallel WhatsApp in attach media this issue occured.
    Because gallery of parallel WhatsApp not update immediately.
    After restarting all solved.

    What's your solution?
     

    #7
  8. Girishcbe
    Donut Mar 17, 2021

    Girishcbe , via OnePlus 8 , Mar 17, 2021 :
    Hi,

    Please follow the below mentioned steps and let us know if the issue still persists :

    1. Settings > Apps and Notifications > See all > OnePlus Launcher > Clear Storage
    2. Settings > System > Reset options > Reset app preferences
    3. Uninstall and reinstall parallel What's app and check.
    4. Wipe cache reboot through recovery mode.
    - Power off your device.
    - Press the power key + volume down for a few seconds.
    - Select English.
    - Tap on Wipe data and cache.
    - Tap on Wipe cache again (Important only wipe cache)
    - Tap on Yes to confirm.
    - Wait for the wipe process to complete.
    - Reboot the phone.

    This was solution given by OnePlus tech team

    Try it.
     

    #8

  9. #9
  10. Girishcbe
    Donut Mar 17, 2021

    Girishcbe , via OnePlus 8 , Mar 17, 2021 :
    Un and re installation of parallel what's app
    Clearing cache
     

    #10