[Partially Released] Community App 2.8.0 with Your Phone Signature

  1. Nikhil_Shukla
    Cupcake Sep 16, 2019

  2. M1558806329449
    Donut Sep 16, 2019

  3. Abhirup_Saha
    Cupcake Sep 16, 2019

  4. Bouncer71
    OnePlus 7 Pro Sample Shot Photographer Community Expert Sep 16, 2019

    Starcommander likes this.
  5. Deactivated User
    Sep 16, 2019

    Last edited by a moderator: Sep 17, 2019

    Bouncer71, Starcommander and otto2 like this.
  6. Ultraman215
    Gingerbread Sep 17, 2019

    Ultraman215 , Sep 17, 2019 :
    A I think it's great that you are enhancing the Community app...

    However, I would be remiss for not sharing my feelings regarding opportunities to improve the Administration of the community.

    I've been active in the community for a while, and I observe some of the stupid posts... some on this thread asking about Android 10 which is completely unrelated. It's like hurding cats... I get it!

    However, I think sometimes Admins lose sight of the fact that people in this community are mostly customers... I say mostly because someone was proud to mention they're in the community but not actually a customer. Noted! Sigh
    Regarding the inappropriate posts, I feel their frustrations, but if you're not suited for this kind of customer service, then they should consider a different job or place to volunteer their free time.

    There's an update available for many users with vague and ambiguous details of its content. The update appears to be an OTA update for Oxygen OS with a version of 9.5.13. I received this update notice on the unlocked OnePlus 7 Pro.

    This is the most recent screen:
    View attachment 1130995
    It initially looked like this which is somewhat unprofessional:
    View attachment 1129383

    Many OnePlus CUSTOMERS came to this community app seeking guidance only to have their threads closed.

    Do a search for 9.5.13... See what the results are.

    Historically, the same people closing the threads, advocate SEARCHING for an existing thread before opening a thread.
    They are now the ones closing threads telling CUSTOMERS to wait for some official thread when clearly CUSTOMERS are indicating no open threads existed. Still no official thread exists about Oxygen OS version 9.5.13.

    This made me seriously consider uninstalling the app since its value proposition is questionable.

    My concern is there have been supply chain attacks before where an adversary is able to compromise the update infrastructure with malicious code or applications. More information about this is available here: https://www.vice.com/en_us/article/d3y48v/what-is-a-supply-chain-attack

    A reasonable person would expect to come to a trusted community, such as this, and expect better guidance or treatment as a PAYING CUSTOMER. Or minimally a community to have a collective discussion about our product.

    Historically, we receive a communication that OnePlus is beginning a software update with details prior to the rollout so this is highly suspicious and abnormal activity being experienced by PAYING CUSTOMERS. In fact, this thread is an example of a communication about a pending offer or service soon to be available. THANKS!

    My apologies if it appears I hijacked your post, but it's my intention to provide honest feedback to make the community better.
    Last edited: Sep 17, 2019

  7. Discostu
    Jelly Bean Sep 17, 2019

    Discostu , Sep 17, 2019 :
    One of the things that really bugs me is ignored people - ignoring other users works only on the desktop version, when using the app the ignored users posts and threads are all still visible.

    Will this be looked at in future updates?

  8. Ken_Brownstone
    Gingerbread Sep 17, 2019

  9. Sidharth Singh Bhati
    Honeycomb Sep 17, 2019

  10. imsumanb97
    Froyo Sep 17, 2019

  11. G_Huynh_Tinh
    Honeycomb Sep 17, 2019

  12. Andy lone
    Honeycomb Sep 17, 2019

  13. rohith.srivastav
    Honeycomb Sep 17, 2019

  14. eye842
    Lollipop Sep 17, 2019

    eye842 , Sep 17, 2019 :
    That's a nice feature that has been missing from the app Hope the update also addresses some bug fixing.

  15. G_mahimanchanda0
    Donut Sep 17, 2019

  16. manojgupta1992
    Gingerbread Sep 17, 2019

    manojgupta1992 , Sep 17, 2019 :
    Great. Community app lacks the simple feature to delete your comment posted twice mistakenly but it now has the feature to add your signature....like majority of people are even using their own names & pictures in the forum.

  17. M1565406667675
    Eclair Sep 17, 2019

  18. Young_Blood
    KitKat Sep 17, 2019

  19. Deactivated User
    Sep 17, 2019

    otto2 likes this.
  20. petro pakarinen
    Froyo Sep 17, 2019