ramneekgarg , via OnePlus Community App , Feb 13, 2020 : My oneplus bullet wireless earphones was not charging and i asked for oneplus support help on twitter and they told me to send them to there service centre by courier as service centre is like 6 hrs journey for me one side. After that i contacted service cetnre but they denied about it that they have received it. After that i contacted courier company about it and they took time to provide the proof of delivery. When i contacted service cenre again they told me service centre has been closed. Now i contacted oneplus support again but they told me they can't do anything as service centre is closed. Worst and pathetic customer service on the part of oneplus. Never gonna buy oneplus product again.