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Paypal payment issue

  1. Filipemaia
    Froyo May 18, 2019

    Filipemaia , May 18, 2019 :
    Hi guys,

    Just payed for the OP7 pro via paypal and, when logged in on the oneplus.net page it says that the order was cancelled. I bought it at the 15th and still have no money back or no order status change. All I wanted was my OP7 Pro to come early... Do you guys have any idea of what happened?

    Thanks in advance
     

    #1
  2. MarkoBatrac
    Ice Cream Sandwich May 18, 2019

    MarkoBatrac , May 18, 2019 :
    contact support
     

    #2
    Nick 59 and Neddard like this.
  3. Neddard
    Lollipop May 18, 2019

    Neddard , May 18, 2019 :
    Probably no one here can tell you since we're all just OP customers like yourself. Best bet is to contact customer service and inquire.
     

    #3
    Nick 59 likes this.
  4. Filipemaia
    Froyo May 18, 2019


    #4
  5. Nick 59
    Marshmallow May 18, 2019

    Nick 59 , May 18, 2019 :
    We're all users, just like you.
    Reach out to Oneplus:
    https://www.oneplus.com/support
     

    #5
    Neddard likes this.
  6. Filipemaia
    Froyo May 18, 2019


    #6
    Nick 59 likes this.
  7. meatandy
    Oreo May 18, 2019

    meatandy , May 18, 2019 :
    Contact PayPal and see where your transaction status is at this point.
     

    #7
    Neddard likes this.
  8. Filipemaia
    Froyo May 18, 2019

    Filipemaia , May 18, 2019 :
    It says it's payed, no more info... The issue here is that my order got cancelled even though I've payed for it.
     

    #8
  9. meatandy
    Oreo May 18, 2019

    meatandy , May 18, 2019 :
    There may be a glitch in the status process on the OnePlus side .
    Did you call customer support or try live chat ?
     

    #9
  10. MarkoBatrac
    Ice Cream Sandwich May 18, 2019

    MarkoBatrac , May 18, 2019 :
    contact via live chat.. you need wait few min for answer
     

    #10
  11. Filipemaia
    Froyo May 18, 2019

    Filipemaia , May 18, 2019 :
    I'll try...
     

    #11
    MarkoBatrac likes this.
  12. vinaypro
    Cupcake Dec 31, 2019


    #12