6
Pending Payment

  1. soundso_o
    Gingerbread Jul 1, 2014

    soundso_o , Jul 1, 2014 :
    Hey guys I've claimed an invite and "purchased" an OPO but I didn't payed yet because my PayPal had issues with their system (I've already called the support service). They told me that for now I have to deposit money to my PayPal account and then make the payment here. This takes time until tomorrow.
    How long does the status "You have pending payments requiring attention!" stay? Will it change when the deadline of my invite is over (which is in 2 hours) or does the deadline even affect this? How long do I have time to make the payment?

    any suggestions?

    EDIT (Nov 17): Admin response
     

    #1
  2. soundso_o
    Gingerbread Jul 1, 2014


    #2
  3. soundso_o
    Gingerbread Jul 1, 2014

  4. harharmahadev
    Honeycomb Jul 1, 2014

    harharmahadev , Jul 1, 2014 :
    Not sure! I suggest to submit ticket to support team and wait for a reply or see if anyone replies.
     

    #4
  5. giorgio
    Honeycomb Jul 1, 2014

    giorgio , Jul 1, 2014 :
    I have the same status "You have pending payments requiring attention!". My problem is that I instead made the payment and on my PayPal account the transaction appears as completed (and the money taken from my bank account). I also asked the customer service and still waiting for a response. I'll let you know when I have further news.
     

    #5
  6. soundso_o
    Gingerbread Jul 1, 2014

    soundso_o , Jul 1, 2014 :
    I did but no answer yet. technichally that OPO is mine I mean the deadline was for the invite and I claimed it as mine. what do you think?
     

    #6
    AuntieAnn likes this.
  7. soundso_o
    Gingerbread Jul 1, 2014

    soundso_o , Jul 1, 2014 :
    thanks bud :)
     

    #7
  8. soundso_o
    Gingerbread Jul 1, 2014

    soundso_o , Jul 1, 2014 :
    I forgot to ask. how long is your status "pending payment"? that would help me to judge :D
     

    #8
  9. giorgio
    Honeycomb Jul 1, 2014

    giorgio , Jul 1, 2014 :

    I ordered yesterday afternoon. Since then
     

    #9
  10. soundso_o
    Gingerbread Jul 1, 2014


    #10
  11. OneMinusZero
    Eclair Aug 27, 2014

    OneMinusZero , Aug 27, 2014 :
    Hi, I have the same problem.
    Have just completed the order for a OPO. My PayPal account and the email I got from PayPal confirms that I have already paid.
    But the OnePlus Store account claims I haven't paid. It says "You have pending payments requiring attention!"
    How did you resolve the problem?
    @Martin Help?

    Payment confirmation on my Paypal account:
    PayPalPayment.png

    Message on OnePlus account:
    OnePlusMakePayment.png
     
    Last edited: Aug 27, 2014

    #11
  12. OneMinusZero
    Eclair Aug 27, 2014


    #12
  13. chongswee
    Jelly Bean Aug 27, 2014

    chongswee , Aug 27, 2014 :
    use credit card via PayPal, can not? work for me at least.
     

    #13
  14. pzmosquito
    Gingerbread Aug 27, 2014


    #14
  15. luismoreno
    Cupcake Aug 27, 2014

    luismoreno , Aug 27, 2014 :
    I have the same problem.. Help me pleeasee :(
     

    #15
  16. drmartin
    Lollipop Moderator Aug 27, 2014

    drmartin , Aug 27, 2014 :
    It is just a bit slow at times, it will go away on its own.
     

    #16
    roshoneplus likes this.
  17. Phaselocked
    Froyo Aug 27, 2014


    #17
  18. herpderpwong
    Froyo Aug 27, 2014

    herpderpwong , Aug 27, 2014 :
    Guys I have the same issue too except the dumbass me tried to pay it 3 times. Omg I dont know what is happening :(
     

    #18
    sicilian0 likes this.
  19. drmartin
    Lollipop Moderator Aug 27, 2014

    drmartin , Aug 27, 2014 :
    Just hold on, it can take up to an hour.
     

    #19
    jazzo likes this.
  20. drmartin
    Lollipop Moderator Aug 27, 2014

    drmartin , Aug 27, 2014 :
    It will only pay once, you should have gotten an error the second and third time.
     

    #20
    verdgris likes this.